I paid on the 21/12 for a cruise. Then for a reason no-one will accept responsibility for I don't have a booking. On 28/12 there were some missed calls, no email because they had to talk to me...
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Company Representative
Cruise Megastore /Travel Megastore
7 years ago
We appreciate your feedback and are aware of your recent experience. We will touch base with you shortly to discuss further.
I am unsure of their booking service as we did not receive a cabin with our booking.
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
We are always looking at how we can better assist our members, so we thank you for your feedback and will contact you shortly to see how we can earn back your business.
TC
Trusted Customer
7 years ago
Company representative called and resolved our concerns to our satisfaction. Can't fault the follow up resolution.
A pleasant voice and an effective listening ear. Complexities were explained in a respectful way. The whole experience was pleasant and the offers very interesting.
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
Wow what a great review! Thank you for taking the time to rate your experience and look forward to many more interactions.