Good afternoon Please find our apologies for any inconvenience caused. I have passed this on to the relevant team and they will be in contact with you shortly.
Kind regards,
Tinhat
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
8 years ago
Just be nice if the phone was actually answered and not waiting for 30 mins
Great price and includes everything. Just wasn’t very happy that when I last rang you up within opening time hours I was ringing for half an hour and no one answered which I thing is terrible to wait...
shocking....no communication... 7-10 working days a lie
Awful communication. Got told wrong address to send phone to. So phone was sat at an address for some time and no one contacted me...only after the promised 7-10 working days I contacted them to ask...
อ่านเพิ่มเติม
Customer service team
tinhat™ Insurance
8 years ago
Good afternoon Please find our apologies for any inconvenience caused. I have passed this on to the relevant team and they will be in contact with you shortly.
Well I am still waiting for my certificate of insurance!!!
Customer service team
tinhat™ Insurance
8 years ago
Dear Victor, I have resent your policy schedule by email. It may be that the original schedule which was sent by email on 18 March 2018 16:39, went into your spam folder. If you need any further assistance please do not hesitate to contact us.
Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. We appreciate the chance to work with you to resolve the situation, and remain available if you have any further questions or concerns. Our customer reviews are very important to us, and we hope that you will be willing to revise your review based on your further experiences.
Kind regards, Tinhat
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
8 years ago
Mobile insurance made easy
Easy to set up insurance, also easy to change policy when changed phone. Pleasant agent helped to update
Customer service team
tinhat™ Insurance
8 years ago
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.
