I can't really give much feedback as I have yet to make a claim and see how that is handled. So I've given 3 star based on what you are insured for, price and website design
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
7 years ago
Excellent
Easy to navigate site. Clear agreement terms.
Customer service team
tinhat™ Insurance
7 years ago
Good afternoon,
Thank you for taking the time to leave a review. It is very much appreciated.
I have had no phone call to see if what service i is working for me. I had no letter of a welcome to your service. I don't feel that I have phone insurance with you. I am not sure yet wether to...
อ่านเพิ่มเติม
Customer service team
tinhat™ Insurance
7 years ago
Dear Thomas,
Thank you for your feedback.
We did automatically send you your policy schedule via email when you initially purchased the policy on the 15/09/2018, however, as you would of liked to have receive this information through the post I shall endeavour to get this information sent off to you today.
Regrettably, it is not part of our policy wording or procedure to contact all customers on the phone after they have purchased their policies, and we apologise for any inconvenience or upset this may have caused you.
If you wish to discuss any of the above you are more then welcome to contact us at our call centre, anytime Monday - Friday, between the hours of 09:00 - 17:00.
Kind Regards
Sarah Cooling
Customer Service Administrator
01865 818923
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
7 years ago
Inexpensive and efficient insurance
I needed to insure my mobile phone it was quick and easy to do this. I now intend to add my iPad.
Customer service team
tinhat™ Insurance
7 years ago
Good afternoon,
Thank you so much for taking the time to leave a review. We really appreciated it.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.
Thank you so much for taking the time to leave a review. We really appreciated it.
Kind regards, the Tinhat Team