Inspiring and empowering customers to read, learn, create and play
บริการ
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
เรตติ้งในปีที่ผ่านมา
แสดงคำวิจารณ์ทั้งหมด 269,282 คำวิจารณ์
FB
Francesca Butchart
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
10 months ago
Francesca Butchart พูดเกี่ยวกับ The Works ว่าอย่างไร:
Terrible experience with ordering online
Absolutely terrible experience. Made a re-order after waiting a month of my first order, being messed about, then half the order sent out bit by bit, then multiples of what I had already received...
อ่านเพิ่มเติม
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that not all of your items were delivered to you.
Our records show a customer service adviser has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
10 months ago
I still haven’t received my products!
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the courier.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show that this order was delivered on the 9th of October.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
10 months ago
Jigsaws
Delivered within a few days.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
10 months ago
Poor service
My first order was lost so it was cancelled. I’ve then reordered and there’s been no updates or has it been delivered in the 7 days
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has been in touch and has resolved your issues.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
แบ่งปัน
JM
Julie Meechan
ตรวจสอบ#โดย #Feefo #แล้ว
10 months ago
Julie Meechan พูดเกี่ยวกับ The Works ว่าอย่างไร:
Fast and effective service
Easy to order
Kept informed on delivery date
Easy collection in store
Friendly and helpful staff in Woodley branch
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
10 months ago
Failed to deliver
The item never arrived and I was only given a refund when I chased this with the company.
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has been in touch and has resolved your issues.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
10 months ago
disappointed
never received my parcel but was told a refund was on its way,bit disappointed as I waited a month for delivery.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
10 months ago
0
แบ่งปัน
HM
Hilary Moore
ตรวจสอบ#โดย #Feefo #แล้ว
10 months ago
Hilary Moore พูดเกี่ยวกับ The Works ว่าอย่างไร:
No
Parcel just left on doorstep with no attempt to find out if anyone was at home. It could have been there for the entire weekend!
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
10 months ago
Easy to order
Easy to order. Items arrived when stated in great condition.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.