Inspiring and empowering customers to read, learn, create and play
บริการ
3.2
/5
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556
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เรตติ้งในปีที่ผ่านมา
แสดงคำวิจารณ์ทั้งหมด 269,282 คำวิจารณ์
LG
Lindsay Gunnell
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
8 months ago
Lindsay Gunnell พูดเกี่ยวกับ The Works ว่าอย่างไร:
Good
Easy to order online, delivery was not very fast, but good quality product
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
8 months ago
Too long a delivery time.
It was three weeks before it was even despatched. Then so poorly packaged that it came apart at Evri’s depot ant took another week to arrive.
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse,
We are working closely with our warehouse and the couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
แบ่งปัน
TG
theresa gallen
ตรวจสอบ#โดย #Feefo #แล้ว
IRL
8 months ago
theresa gallen พูดเกี่ยวกับ The Works ว่าอย่างไร:
never again
Placed my order on November 11th, still no sign of it. Raised a case told would have an update in 48hrs that was 4 days ago still nothing. No answer to the emergency contact line.
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has been in touch and has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
แบ่งปัน
DM
David McAllister
ตรวจสอบ#โดย #Feefo #แล้ว
8 months ago
0
แบ่งปัน
LE
Linda Edwards
ตรวจสอบ#โดย #Feefo #แล้ว
8 months ago
Linda Edwards พูดเกี่ยวกับ The Works ว่าอย่างไร:
Good service
My goods arrived quickly and I got everything I ordered. The plush cat is lovely and the luv a boos delighted my granddaughter.
0
แบ่งปัน
AW
Angela Waddingham
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
8 months ago
Angela Waddingham พูดเกี่ยวกับ The Works ว่าอย่างไร:
Didn't get items
Had no product had to keep chasing up one product had a refund now waiting for the one and the getting any correspondence was a waiting game
Donna Smith
The Works
8 months ago
Good afternoon
Thank you for your feedback.
I'm very sorry to hear about the issues with your order.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
8 months ago
Excellent firm to order from
Good prompt delivery and refund of unavailable items. Also clear details of delays in deliveries
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
8 months ago
Perfect item and v pretty
Perfect and Item arrived very quickly
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
8 months ago
Excellent
I love the books we got such good value and quality.
The customer service from the Works was very helpful.
0
แบ่งปัน
PE
Peter
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
8 months ago
Peter พูดเกี่ยวกับ The Works ว่าอย่างไร:
Online puzzle order
Ordered a jigsaw puzzle Advent Calendar online. Arrived promptly in perfect condition. Very good puzzle.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.