Inspiring and empowering customers to read, learn, create and play
บริการ
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
เรตติ้งในปีที่ผ่านมา
แสดงคำวิจารณ์ทั้งหมด 269,282 คำวิจารณ์
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
8 months ago
Excellent service
The price of item was very competitive. The delivery was prompt and reasonably priced (as item below the free delivery level) . Arrived well packaged.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
8 months ago
Gifts
Orderd items came nxt day delivery really good value
0
แบ่งปัน
JL
JLM
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
8 months ago
JLM พูดเกี่ยวกับ The Works ว่าอย่างไร:
Hopeless customer service
As of Dec 29, I haven’t received my order placed on Nov 28. It was dispatched but has been lost at Evri’s delivery depot, no movement since Dec 6. I emailed customer services and they obviously...
อ่านเพิ่มเติม
Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
แบ่งปัน
KM
Kirstin Maloney
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
8 months ago
Kirstin Maloney พูดเกี่ยวกับ The Works ว่าอย่างไร:
Very slow delivery - be prepared
Although The Works offer of 10 children's books for £10 is a brilliant one, I regret using the home delivery service. I ordered 2 sets of Christmas themed books along with 2 gifts on 28th November...
อ่านเพิ่มเติม
Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
แบ่งปัน
BM
Barnara Mitchell
ตรวจสอบ#โดย #Feefo #แล้ว
8 months ago
Barnara Mitchell พูดเกี่ยวกับ The Works ว่าอย่างไร:
My Favourite
Very, very good service. Staff are very helpful and are always able to give me advice, suggestions, information of newly received products that might be of interest to me.
I also value the range of...
อ่านเพิ่มเติม
0
แบ่งปัน
HK
Hayleigh Kemp
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
8 months ago
Hayleigh Kemp พูดเกี่ยวกับ The Works ว่าอย่างไร:
Terrible
Never received my items and waited a month for any information and refund
1
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
8 months ago
Great Value
Good choice of books, great value and quick delivery.
0
แบ่งปัน
CJ
Chris Jones
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
8 months ago
Chris Jones พูดเกี่ยวกับ The Works ว่าอย่างไร:
The works, works
Excellent service, great delivery
0
แบ่งปัน
MD
Mavaurneen Daynes
ตรวจสอบ#โดย #Feefo #แล้ว
8 months ago
Mavaurneen Daynes พูดเกี่ยวกับ The Works ว่าอย่างไร:
Excellent
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
8 months ago
Order cancelled by The Works at last minute
Complete order cancelled by The Works following our chase up regarding non delivery delivery on 19th December 2025. Original order was placed 19th November 2025.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.