Inspiring and empowering customers to read, learn, create and play
บริการ
3.2
/5
5
4
3
2
1
556
100
75
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448
1,284
เรตติ้งในปีที่ผ่านมา
แสดงคำวิจารณ์ทั้งหมด 269,282 คำวิจารณ์
CI
Carol Ives
ตรวจสอบ#โดย #Feefo #แล้ว
6 months ago
Carol Ives พูดเกี่ยวกับ The Works ว่าอย่างไร:
Sadly not a fast enough service for modern day.
It was slow,I was notified quite late that my order could not be fullfilled and i was sent two wrong items.
I love the store but live 15 miles away but i would not order online again which is a shame
Donna Smith
The Works
6 months ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that your order took longer than expected with incorrect items.
Please contact Customer service on 0121 313 6050 or email enquiries@theworks.co.uk.
This will be passed to the relevant department for further training to ensure you receive our excellent customer service.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards ,
The Works.
0
แบ่งปัน
EA
Elfa Allnutt
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
6 months ago
Elfa Allnutt พูดเกี่ยวกับ The Works ว่าอย่างไร:
Service second to none.
Excellent as always.Have been using The Works. since beginning of ‘covid’ and always had excellent service.Easy to browse and place order.Delivered within 2-3 days.Order always correct,securely...
อ่านเพิ่มเติม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
6 months ago
Excellent
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
6 months ago
Several items missing from parcel
Donna Smith
The Works
6 months ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that your order has arrived with items missing.
Our records show a customer service adviser has been in touch and has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
แบ่งปัน
DS
Denise Simpson
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
6 months ago
Denise Simpson พูดเกี่ยวกับ The Works ว่าอย่างไร:
Jigsaws
Ordered on line some jigsaws puzzles and the service was quick got them in four days jigsaws
0
แบ่งปัน
EA
Esther J Fenton-Allen
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
6 months ago
Esther J Fenton-Allen พูดเกี่ยวกับ The Works ว่าอย่างไร:
Order from The Wirks
Everything was dealt quick and I was kept up to date every step of the way.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
6 months ago
Good service
Easy ordering and everything went as predicted.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
6 months ago
Lovely service
Lovely, staff were friendly and helpful.
I paid for my goods quickly and was made to feel very welcome in the store
0
แบ่งปัน
HO
Holly
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
6 months ago
Holly พูดเกี่ยวกับ The Works ว่าอย่างไร:
Damaged books
Awful. Notified that books were damaged beyond repair in transit after waiting nearly a week for delivery. Had to arrange a last minute present due to this. Will not be using online service again
Donna Smith
The Works
6 months ago
Good afternoon,
Thank you for your feedback.
Please accept our sincere apologies that your order was not delivered due to being damaged at the couriers.
Our records show that our customer service team have issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
แบ่งปัน
SM
Stacey Mitchell
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
6 months ago
Stacey Mitchell พูดเกี่ยวกับ The Works ว่าอย่างไร:
A great bargain
The service I received was outstanding. A very straightforward method of shopping. The selection was vast and I was able to read reviews before I brought my granddaughter a whole collection of books....
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.