I wanted to return some gifts that my children had received, to exchange them got a bigger size. The assistant informed me that they had been purchased from Selfridges which is a concession. As such...
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The White Company- UK Stores
The White Company- UK Stores
12 years ago
Thank you for your comments. We appreciate and welcome all customer feedback and our Symons Street store manager, Emma, has emailed you to alleviate any concerns caused by your recent store experience. If you have any further queries or concerns please don’t hesitate to contact us and we will do all we can to help.
Ashleigh
I explained I'd bought some bedding on line and it had a silver stripe the assistant pointed me to a range in store and I wasn't sure it was the same one as this only had 20% off yet on Internet mine...
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The White Company- UK Stores
The White Company- UK Stores
12 years ago
Thank you for bringing your recent shopping experience to our attention. We are always keen to listen to and learn from our customers and I’m happy to see that you have discussed your comments further with Halil, our store manager. I hope you will continue to enjoy shopping in our Bluewater store and if there’s ever anything further we can do to help please don’t hesitate to let us know.
