The Store Room คำวิจารณ์

Thank you very much for your feedback. I am sorry to hear about the difficulties that you had in terms of the van and entrance being blocked by another customer. In this regard we have recently introduced another customer access point in order to make things easier during busy periods. In terms of your unit, we always aim to ensure that our building is clean, dry, safe and secure - we will look at the specific unit that you mention to try and rectify the issue that you raised. Dan

Thanks so much for the positive comments and the recommendation - it's much appreciated. Dan

Thanks so much for the kind comments regarding our site and service - we will certainly take a look at what you say regarding the opening hours. We do have a number of units that are accessible on a 24 hour, 7 day a week basis for customers who need out-of-hours access. Dan

Thanks so much for your positive comments - in terms of the opening hours this is certainly something we will look at - we are open 7 days a week however we certainly appreciate what you are saying in terms of extending the hours. Dan

Great to hear - I will pass this on to our team in Leeds! Dan

Thanks so much for your positive feedback - you are welcome back anytime! Dan

Thanks so much for the positive comments - regarding the Sunday opening, this is something that many customers have asked for, so we have recently started opening 10 am to 4 pm on Sundays in Bradford. Dan

Thanks so much for the great feedback - I will be sure to pass this on to Richard and Stephen in at our Leeds branch who will be delighted to hear this. Dan

Thank you so much for your detailed feedback regarding this most unique of situations at our site. As you point out the issue was out of our control, however we will certainly take onboard your comments regarding how this was handled on the day during a particularly stressful time whilst you were moving. We are certainly happy that in the end you were pleased with our service despite this very unusual situation and you have our assurance that we will look closely at what we could have done better. Dan

Thank you so much for the great feedback and the recommendation! Dan