Hard to say, I clicked on a link, filled in a ‘form’ and gave banking details.
No human contact, and am not cover3 for first 2 weeks
Joe
The Insurance Emporium
1 year ago
Good afternoon,
Thank you for leaving a review, the policy excludes illness showing clinical signs in the first 14 days of cover, this type of exclusion is common for pet insurance policies.
Kind regards,
Joe
The Insurance Emporium
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
1 year ago
Very polite and helpful man on the phone
Joe
The Insurance Emporium
1 year ago
Good afternoon,
Thank you for leaving a review, we are pleased to be of assistance.
Kind regards,
Joe
The Insurance Emporium
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
1 year ago
Pet insurance
Perfect with service provided
Kirsty
The Insurance Emporium
1 year ago
Good afternoon,
Thank you for leaving a review, we are pleased to be of assistance.
Kind regards,
Kirsty
The Insurance Emporium
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
1 year ago
Poor Experience
Sadly took a week to sort out a renewal where I had to keep ringing daily after being given the wrong information on numerous occasions. My complaint was escalated to an senior member of staff where...
อ่านเพิ่มเติม
Kirsty
The Insurance Emporium
1 year ago
Good morning,
We are sorry to hear of your comments. The issue was regarding the cancellation of your previous policy, and the quote for a new policy of your horse. As the wording of an exclusion placed on the policy had been amended, you had raised queries regarding this. We are sorry if the advice provided was unclear , this is not indicative of our usual service standards.
If you would like us to review this further, please email us at feedback@emporium.co.uk and one of our Customer Experience Team will be in contact within 5 working days.
Kind regards,
Kirsty
The Insurance Emporium
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
1 year ago
Why
Why ask before ive used them?
Simon
The Insurance Emporium
1 year ago
Good morning,
Thank you for the review. We ask for feedback at several points throughout your journey with us, including the opportunity to share your thoughts upon the settlement of a claim.
Kind regards,
Simon,
The Insurance Emporium
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
1 year ago
"Technical problems"!
Tried a few times to get a quote online but their system always had "technical problems"!
A complete waste of my time.
Simon
The Insurance Emporium
1 year ago
Good morning,
We’re sorry to hear about the difficulties you’ve experienced with our website. Our team is actively working to resolve these technical issues. In the meantime, our Customer Contact Department is available on 03300 244 007 and will be more than happy to assist you.
Kind regards,
Simon
The Insurance Emporium
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
1 year ago
Caravan insurance
Very good service and reasonable price
Simon
The Insurance Emporium
1 year ago
Good morning,
Thank you for the review. We are pleased you have joined us.
Kind regards,
Simon,
The Insurance Emporium
0
แบ่งปัน
AN
Ann
ตรวจสอบ#โดย #Feefo #แล้ว
Chesterfield
1 year ago
Ann พูดเกี่ยวกับ The Insurance Emporium ว่าอย่างไร:
Efficient, friendly and knowledgeable
The agent was extremely knowledgeable and professional. He was able to answer so my questions during the process of inviting my dog with them.
The price quoted was really good value. I took out their...
อ่านเพิ่มเติม
Simon
The Insurance Emporium
1 year ago
Good morning,
Thank you for the review. We are pleased you are happy with the service.
Kind regards,
Simon,
The Insurance Emporium
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
1 year ago
Good experience.
Nice man I spoke to went through all the details with me made it very easy to get the insurance I wanted so very pleased.
Simon
The Insurance Emporium
1 year ago
Good morning,
Thank you for the review. We are pleased to be of assistance
Kind regards,
Simon,
The Insurance Emporium
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
1 year ago
Excellent
Excellent price, customer service & ease to complete
Simon
The Insurance Emporium
1 year ago
Good morning,
Thank you for the review. We are pleased you have joined us.
Kind regards,
Simon,
The Insurance Emporium
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
