Really helpful and efficient. Answered phone quickly
Simon
The Insurance Emporium
10 months ago
Good morning,
Thank you for leaving your review, we are pleased you are happy with the service.
Kind regards,
Simon,
The Insurance Emporium
0
แบ่งปัน
MF
MRS LINDA FISHER
ตรวจสอบ#โดย #Feefo #แล้ว
10 months ago
MRS LINDA FISHER พูดเกี่ยวกับ The Insurance Emporium ว่าอย่างไร:
Very helpful
Simon
The Insurance Emporium
10 months ago
Good morning,
Thank you for leaving your review, we are pleased to be of assistance.
Kind regards,
Simon,
The Insurance Emporium
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
10 months ago
Joe
The Insurance Emporium
10 months ago
Good morning,
Thank you for leaving your review, we are pleased you have joined us.
Kind regards,
Joe,
The Insurance Emporium
0
แบ่งปัน
MH
MRS JEAN HULTON
ตรวจสอบ#โดย #Feefo #แล้ว
10 months ago
MRS JEAN HULTON พูดเกี่ยวกับ The Insurance Emporium ว่าอย่างไร:
It was excellent and no problem at all
Joe
The Insurance Emporium
10 months ago
Good afternoon,
Thank you for leaving your review, we are pleased you have joined us.
Kind regards,
Joe,
The Insurance Emporium
0
แบ่งปัน
MG
MRS E GUILLON
ตรวจสอบ#โดย #Feefo #แล้ว
10 months ago
Joe
The Insurance Emporium
10 months ago
Good afternoon,
Thank you for leaving your review, we are pleased you have joined us.
Kind regards,
Joe,
The Insurance Emporium
0
แบ่งปัน
MP
MR DAVID PULLAR
ตรวจสอบ#โดย #Feefo #แล้ว
10 months ago
MR DAVID PULLAR พูดเกี่ยวกับ The Insurance Emporium ว่าอย่างไร:
Shocking customer service
Don't listen yo you,talk over your.obviously the customer is never right. Said they had sent 3 emails,and 3 letters on 3 separate occasions,in relation to mypolicies uc7ec. I didn't recieve one...
อ่านเพิ่มเติม
Joe
The Insurance Emporium
10 months ago
Good afternoon,
We're sorry you remain dissatisfied, we will pass the matter to our Customer Experience Department who will review the matter in full and respond within the next 5 working days.
Kind regards,
Joe,
The Insurance Emporium
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
10 months ago
Static caravan insurance cover
Very professional, listened to the needs and adjusted the policy to suit.
Joe
The Insurance Emporium
10 months ago
Good afternoon,
Thank you for leaving your review, we are pleased you have joined us.
Kind regards,
Joe,
The Insurance Emporium
0
แบ่งปัน
MK
MRS KAY KINGSLEY
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
10 months ago
MRS KAY KINGSLEY พูดเกี่ยวกับ The Insurance Emporium ว่าอย่างไร:
Helpful customer service
Spoke to someone re a new policy and then changed to a higher one
Both calls were helpful, professional and knowledgable
Joe
The Insurance Emporium
10 months ago
Good afternoon,
Thank you for leaving your review, we are pleased you have joined us.
Kind regards,
Joe,
The Insurance Emporium
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
10 months ago
Shockiing customer service
Shocking service. I have been a customer for a long time,and 2 of my 3 policies my were cancelled,through no fault of my own .when I tried to explain,I had not revieved any communication,either by...
อ่านเพิ่มเติม
Simon
The Insurance Emporium
10 months ago
Good morning,
We are sorry to hear about your experience.
The policy you previously held was a historic product that was coming to an end and is no longer available. Ahead of the end date, we sent several notifications to let customers know about the closure and to provide details of an alternative product. We’re very sorry that you didn’t receive these and for any confusion this caused.
We’re pleased that we were able to resolve the matter by providing new quotes and opening two new policies for your horses, and we hope this helps to put your mind at ease.
Kind regards,
Simon
The Insurance Emporium
ลูกค้าที่ไว้วางใจได้
10 months ago
You clearly havnt resolved the complaint because you still haven't, investigated,why I recieved no correspondence, and left me uninsured for 2 months.
Simon
The Insurance Emporium
10 months ago
Good afternoon,
We’re sorry to hear you’ve been experiencing ongoing issues. If you would like us to look into this specifically, please email us at Feedback@Emporium.co.uk, and a member of our Customer Experience Team will review your concerns.
Thank you,
Simon
The Insurance Emporium
0
แบ่งปัน
MS
MRS ELIZABETH SMITH
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
10 months ago
MRS ELIZABETH SMITH พูดเกี่ยวกับ The Insurance Emporium ว่าอย่างไร:
Barney's insurance will help him live and love longer.
Very easy to fill in the form for insurance, also easy to understand, I'm so much happier now I know Barney is so well covered.
Simon
The Insurance Emporium
10 months ago
Good afternoon,
Thank you for leaving your review, we are pleased you have joined us.
Kind regards,
Simon,
The Insurance Emporium
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
