I chose next day delivery and i get my parcel in 2days! I expect now a bonus!
R Kelley
Tessuti
6 years ago
Hi Petrisor,
Thank you for taking the time to leave this review.
I am sorry to hear that your order arrived later than it was expected.
Due to this, I have had your delivery charge refunded for you and this should show back in your account within 3-5 working days.
If you require any further assistance though, please email us at onlinereviews@tessuti.co.uk with "Feefo - # 8875414" as your subject.
We hope to hear from you again soon.
Kind regards,
Bekki
Tessuti Online Review Team
Mollie
Tessuti
6 years ago
Hello Petrisor,
Thank you for your review.
I am sorry to hear this!
Just a quick reminder that should you wish to discuss anything further please do not hesitate to email us on: onlinereviews@tessuti.co.uk with "Feefo - # 8875414" as your subject.
Many thanks.
Mollie,
Tessuti Online Review Team
Hi there,
Thank you for taking the time to leave this review.
I am sorry to hear that you haven't received your order as expected.
I have taken a look into this for you and sent an email with an update.
We hope to hear from you again soon.
Kind regards,
Bekki
Tessuti Online Review Team
Mollie
Tessuti
6 years ago
Hello,
Thank you for your review.
Please accept my apologies again.
Just a quick reminder that we have sent you an email regarding this.
Many thanks.
Mollie,
Tessuti Online Review Team
I ordered a Barbour coat in the sale correct item arrived well packaged to my local sports shop (so easy to collect ) Item is genuine not a copy I am happy It was the first time I used this company...
อ่านเพิ่มเติม
R Kelley
Tessuti
6 years ago
Thank you for taking the time to leave such a wonderful review Marie.
I'm so glad to hear that you had such a great first experience shopping with us!
We look forward to seeing you around here again soon.
Kind regards,
Bekki
Tessuti Online Review Team
รีวิวสินค้า
วันที่ซื้อ: 05/02/2020
0
แบ่งปัน
SW
Siobhan Walker
6 years ago
Siobhan Walker พูดเกี่ยวกับ Tessuti ว่าอย่างไร:
Shocking service. 12 days after ordering, still don’t have item so refund requested. Won’t order again.
R Kelley
Tessuti
6 years ago
Hi Siobhan,
Thank you for taking the time to leave this review.
I am sorry to hear that you didn't receive your order as expected.
Looking into this, I can see that our Customer Care Team have dealt with this and a full refund has been issued.
If you require anything further though, please don't hesitate to email us at onlinereviews@tessuti.co.uk with "Feefo - #8849553" as your subject.
We do hope that we'll be seeing you shop with us again soon.
Kind regards,
Bekki
Tessuti Online Review Team
Got sent the wrong item and it takes long to receive refund not happy at all!
Mollie
Tessuti
6 years ago
Hello,
Thank you for your review.
I am so sorry to hear this!
Looking into your account I can see that this has now been resolved for you and a full refund has been processed.
Please be assured that we value your custom highly and would love to see you return, if there is anything further I can assist you with in relation to this please do not hesitate to email us on: onlinereviews@tessuti.co.uk quoting reference: #8825538 in the subject.
We really hope to see you again soon.
Many thanks.
Mollie,
Tessuti Online Review Team
I loved the customer service and the products,absolutely gorgeous
Mollie
Tessuti
6 years ago
Hello Bomiya,
Thank you for your review.
I am pleased to hear that you are happy with your recent purchase and that it was delivered in good time!
We look forward to seeing you again soon.
Many thanks.
Mollie,
Tessuti Online Review Team
Item is too small and too expensive to return- adding total shipping cost. Won't do this again. Thanks
Mollie
Tessuti
6 years ago
Hello,
Thank you for your review.
I am so sorry to hear that you are unhappy with your recent shopping experience with us!
Please be assured that we value your custom highly and would love to see you return.
If there is anything further I can assist you with in relation to this please do not hesitate to email us on: onlinereviews@tessuti.co.uk quoting reference:
#8821033 in the subject.
We really hope to see you again soon.
Many thanks.
Mollie,
Tessuti Online Review Team
R Kelley
Tessuti
6 years ago
Hi there,
Thank you for taking the time to leave this review.
I am sorry to hear about that experience you had with us recently.
If you require any further experience, please do not hesitate to email the above address as advised.
We hope to hear from you again soon.
Kind regards,
Bekki
Tessuti Online Review Team
Hello,
Thank you for your review.
I am please to hear that you are happy with your shopping experience with us and that you would recommend us!
Nothing pleases us more than when our customers are happy.
We look forward to seeing you again soon.
Many thanks.
Mollie,
Tessuti Online Review Team
วันที่ซื้อ: 28/01/2020
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
6 years ago
The app does not work; website (address and payment areas) doesn’t run well.. no luck!
Product detail and photos are not sufficient. The size check is very wrong.
The customer service is not...
อ่านเพิ่มเติม
Mollie
Tessuti
6 years ago
Hello,
Thank you for your review.
I am so sorry to hear that you are unhappy with your shopping experience with us!
So I am able to look into this further for you, please email us on: onlinereviews@tessuti.co.uk quoting reference: #8820785 in the subject.
Many thanks.
Mollie,
Tessuti Online Review Team
R Kelley
Tessuti
6 years ago
Hi there,
Thank you for taking the time to leave this review.
I wanted to say sorry again to hear about your recent experience.
As advised, we would be happy to assist further if required.
All you need to do is email us as above with the reference #8820785 as your subject.
We hope to hear from you again soon.
Kind regards,
Bekki
Tessuti Online Review Team
Tessuti is a premium store, selling luxury brands which include Stone Island, Boss, Polo Ralph Lauren and Michael Kors. Their product focus is high quality, basic pieces mixed with contemporary and innovative styles.
Tessuti is a premium store, selling luxury brands which include Stone Island, Boss, Polo Ralph Lauren and Michael Kors. Their product focus is high quality, basic pieces mixed with contemporary and innovative styles.