Tenon Tours creates personalized trips that connect you to the best of Europe.
บริการ
4.8
/5
5
4
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1
80
6
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90
เรตติ้งในปีที่ผ่านมา
แสดงคำวิจารณ์ทั้งหมด 749 คำวิจารณ์
PA
Paul
ตรวจสอบ#โดย #Feefo #แล้ว
5 years ago
Paul พูดเกี่ยวกับ Tenon Tours ว่าอย่างไร:
Our team was Very responsive to all questions and changes we requested. They suggested things we did not think of and tailored the trip to our wants and needs.
Elizabeth
Tenon Tours
5 years ago
Hi Paul, we appreciate your feedback and are happy to hear that you were satisfied with our service! We hope to work with you again in the future.
0
แบ่งปัน
GT
George T
ตรวจสอบ#โดย #Feefo #แล้ว
Hardy Virginia
5 years ago
George T พูดเกี่ยวกับ Tenon Tours ว่าอย่างไร:
Greatly satisfied
I dealt with a customer service representative, by the name of Gracie Gadler, she was there when I desperately needed help with recouping the money that my wife Rita and I advanced for a trip to...
อ่านเพิ่มเติม
Elizabeth
Tenon Tours
5 years ago
Thank you for your review, George! I'll be sure to pass this along to Gracie. We are so happy that she was of great service to both you and Rita during this time. We hope that we will be able to work with you on an Italy trip in the future.
0
แบ่งปัน
DE
Debbie
ตรวจสอบ#โดย #Feefo #แล้ว
5 years ago
Debbie พูดเกี่ยวกับ Tenon Tours ว่าอย่างไร:
The staff was great but your trip insurance is down right horrible. I spent a lot of money for the trip and I might now be able to reschedule in the time frame you offered. I was hoping the insurance...
อ่านเพิ่มเติม
Elizabeth
Tenon Tours
5 years ago
Hi Debbie, thank you for your feedback. We regret that the insurance provider was not able to issue a full refund given the circumstances. Our team is willing to work with you to the best of our abilities in order to make sure you are able to reschedule your trip. I have relayed your message to our management team and we would like you to know that we are in the process of changing Travel Protection providers in order to offer our travelers better coverage. Please let us know if you have other questions or concerns.
0
แบ่งปัน
BR
Brenda
ตรวจสอบ#โดย #Feefo #แล้ว
South Carolina
5 years ago
Brenda พูดเกี่ยวกับ Tenon Tours ว่าอย่างไร:
Best tour staff I have ever worked with
Amazing. Gracie and janet were two of the most helpful, kind, resour and responsive agents I have ever worked with
Elizabeth
Tenon Tours
5 years ago
That is great to hear, Brenda. We are glad that Janet and Gracie were able to help you plan your trip! We regret that you were not able to travel but look forward to working with you in the future. Thanks for leaving your feedback!
0
แบ่งปัน
RO
Roy
ตรวจสอบ#โดย #Feefo #แล้ว
Sanford
5 years ago
Roy พูดเกี่ยวกับ Tenon Tours ว่าอย่างไร:
Great Company
Very professional and helpful answered all my questions no matter how trival
Elizabeth
Tenon Tours
5 years ago
Hi Roy, thank you for your feedback! We're glad that your questions were answered by our team, and hope that we will be able to work with you again in the future.
0
แบ่งปัน
KR
Kristen
ตรวจสอบ#โดย #Feefo #แล้ว
New Hampshire
5 years ago
Kristen พูดเกี่ยวกับ Tenon Tours ว่าอย่างไร:
They stand by their customers
Unfortunately our honeymoon was cancelled due to Covid restrictions. We paid thousands of dollars for the "Cancel for any Reason" insurance. However, the insurance company wouldn't refund a...
อ่านเพิ่มเติม
Elizabeth
Tenon Tours
5 years ago
Hi Kristen, I'm so sorry you had to cancel your honeymoon. That would have been an amazing trip, and I'm sure you were looking forward to it. We're more than happy to have helped you with a refund and credit during these trying times. Hopefully, we will be able to plan a spectacular trip for you and your new spouse soon!
0
แบ่งปัน
RO
Robert
ตรวจสอบ#โดย #Feefo #แล้ว
5 years ago
Robert พูดเกี่ยวกับ Tenon Tours ว่าอย่างไร:
We have taken several trips to Europe and Tenon’s customer service cannot be beaten. Had little to no problems but they took care of everything right away. We feel very safe in their hands. Once the...
อ่านเพิ่มเติม
Elizabeth
Tenon Tours
5 years ago
Thank you for your review, Robert! We're very happy to hear that you have experienced such great service from our team. We look forward to traveling with you again soon!
0
แบ่งปัน
SA
Saura
ตรวจสอบ#โดย #Feefo #แล้ว
5 years ago
Saura พูดเกี่ยวกับ Tenon Tours ว่าอย่างไร:
Always fantastic service. Can’t wait until we can start booking trips again
Wonderful!
Elizabeth
Tenon Tours
5 years ago
We're happy to hear that you were satisfied with our customer service! Thank you for sharing and we hope to travel with you soon.
0
แบ่งปัน
DO
Donald
ตรวจสอบ#โดย #Feefo #แล้ว
5 years ago
Donald พูดเกี่ยวกับ Tenon Tours ว่าอย่างไร:
I didn’t purchase any trip on 9/22. Not sure why I was sent this survey.
Elizabeth
Tenon Tours
5 years ago
Hi Donald, sorry for any confusion! You received this feedback request after rescheduling a trip with Tenon Tours. If you have any questions, please contact us at travel@tenontours.com or reach out directly to your By-Your-Side Service team member.
DO
Donald
5 years ago
Thanks
0
แบ่งปัน
GR
Gregory
ตรวจสอบ#โดย #Feefo #แล้ว
5 years ago
Gregory พูดเกี่ยวกับ Tenon Tours ว่าอย่างไร:
They have been awesome through all this pandemic stuff. Courtney has answered all of our questions and made rescheduling as easy as possible.
Elizabeth
Tenon Tours
5 years ago
We're happy that you had a great experience with Courtney. We're sorry you had to reschedule, but are looking forward to hearing about your trip to Ireland!
