Hi Paige, we are sorry to hear that your order has been lost in transit.
As we spoke via email, we can confirm that a full refund has been processed today as you no longer need the goods to be resent as a next day delivery service.
We are sorry again that the order did not reach you in time for the event and in addition, we would like to give you 10% off your next order with no minimum spent and valid for 6 months: a discount code was sent to your email.
