Excellent service good value. Bulbs were in excellent condition. Packaging was the right amount which could be recycled.
Amy
Suttons
4 years ago
Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we are pleased to hear you are happy with all aspects of the service received. Kind Regards, Suttons
รีวิวสินค้า
Amy
Suttons
4 years ago
Thank you for your great review! We are pleased to hear that you were delighted with the quality of the lily bulbs received. We appreciate your positive feedback! Kind Regards, Suttons
Amy
Suttons
4 years ago
Thank you for your great review! We are pleased to hear that you were delighted with the quality of the lily bulbs received. We appreciate your positive feedback! Kind Regards, Suttons
First order from Suttons and the last!
Paid for 5kgs of Arran pilot in September so did not try and source from anybody else and they send 1 kg of Foremost and i have to contact them to see whats...
อ่านเพิ่มเติม
Megan
Suttons
4 years ago
Thank you for taking the time to share your review, we are truly very sorry to hear your comments. Sadly due to reasons beyond our control we were unable to supply the exact item on your order, this was substituted to the most appropriate alternative rather than leaving you with a gap in your cropping plans, we also included a voucher as a gesture of apology for the unforeseen change. This information was emailed to you on the 22nd of October so we can only apologise if you have not received this. We are sorry the alternative product was not suitable and we were of course more than happy to fully refund to order once you had raised your concerns with us. Again we apologise for the inconvenience caused and thank you for your feedback.
RW
Russell Whymark
4 years ago
HI, you are really missing the point, you took my order for 5kgs which was £22.49 and sent me 1kg of Foremost and a voucher in with the seed for £2 on my next order.
I had to contact you to get a refund on my £22.49 as you had neglected to even email me to say item was not in stock and that you would refund me!
The email i had said 1 kg of Foremost had been dispatched and that`s when i contacted you by phone.
If i had not contacted you i would have paid £22.49 for 1Kg.
You had to look up the order in September and could not see what had gone wrong so how can 5kgs turn into 1 kg?
Once you had sent me my refund i had forgotten all about it and then when you send me a feedback request i think what are you doing! i had sorted it out on the phone as stated above.
As far as i am concerned the matter is closed.
รีวิวสินค้า
Megan
Suttons
4 years ago
We are sorry to have let you down on this occasion, thank you for your feedback.
Delivered all eight gift items to wrong address. Re-sent but still not received.
Delivery notifications have no details so can't check gifts have been delivered.
Website doesn't remember...
อ่านเพิ่มเติม
Megan
Suttons
4 years ago
Thank you for your feedback, we are truly sorry for the initial address error this is not the standard of service we strive to provide but we hope we were able to rectify this swiftly. We can see all of the items have since been delivered and we trust all is well.
ลูกค้าที่ไว้วางใจได้
4 years ago
I can't tell if they have been delivered. Yodel send an email but with no indication of where they are delivering - no help as I order more than one. Yodel also delivered to the wrong address.
Amy
Suttons
4 years ago
We have tracked all of the orders with the tracking numbers of the replacement items and they are all showing as delivered to each individual household via Yodel. I can only apologise for the inconvenience this has caused. Kind Regards, Suttons
รีวิวสินค้า
Megan
Suttons
4 years ago
Thank you for your feedback, we can see this has since been delivered and we hope you are happy with the item you have received.
Thank you for your review. We are sorry that there was a slight delay with your order, I can see that your tree lily collection has now been despatched and is currently with Yodel. You should receive your order very soon and I apologise for any inconvenience caused. Kind Regards, Suttons
รีวิวสินค้า
Amy
Suttons
4 years ago
Thank you for your review. Your order has been despatched and should be with you shortly. Kind Regards, Suttons
Amy
Suttons
4 years ago
Thank you for your review. Your order has been despatched and should be with you shortly. Kind Regards, Suttons
วันที่ซื้อ: 23/11/2021
0
แบ่งปัน
EH
Elizabeth Higgins
ตรวจสอบ#โดย #Feefo #แล้ว
Airdrie
4 years ago
Elizabeth Higgins พูดเกี่ยวกับ Suttons ว่าอย่างไร:
If my two beautiful trees, and Santa plant is anything to go by, cannot wait to order plants during the Spring/summer; now I know any gift of plants to my friends will be fresh and lovely, well done...
อ่านเพิ่มเติม
Amy
Suttons
4 years ago
Thank you for your review, we appreciate your comments and are pleased to hear you are happy with our service. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible. We look forward to receiving further custom in the new year. Kind Regards, Suttons
รีวิวสินค้า
Amy
Suttons
4 years ago
Thank you for your review. We are pleased to hear that you are delighted with your Santa and he is sitting pride of place at your front door! Kind Regards, Suttons
Amy
Suttons
4 years ago
Thank you for your review. We are pleased to hear that you are delighted with the quality of the Christmas Tree supplied. We appreciate your great feedback! Kind Regards, Suttons
Delivered on time as advertised, not used yet as present
Amy
Suttons
4 years ago
Thank you for your review. We are pleased to hear that you are happy with all aspects of the service received. We are sure that the recipient will be delighted with their gift. Kind Regards, Suttons
รีวิวสินค้า
Amy
Suttons
4 years ago
Thank you for your review. We are pleased to hear that you are happy with the quality of product and we are sure that it will well received by the recipient. Kind Regards, Suttons
Highly recommended. Had to replace item - quick and easy. Thank you
Megan
Suttons
4 years ago
Thank you for your 5 Star Review. I am glad to hear you are happy with your order and our service. Your comments are appreciated and thank you for taking the time to let us know.
รีวิวสินค้า
Megan
Suttons
4 years ago
Thank you for your 5 star review, we are so pleased to hear you are happy with this item.
Megan
Suttons
4 years ago
Thank you for your 5-star review.
Megan
Suttons
4 years ago
Thank you for your 5-star review, we are so grateful to hear you would recommend us.
Megan
Suttons
4 years ago
Thank you for your 5 star review, we are so pleased to hear you are happy with this item.
Megan
Suttons
4 years ago
Many thanks for taking the time to leave your review.
Although a glitch in their system meant that the plant I ordered for a friend was delivered to me instead, they very generously sent another one free of charge to my friend when I alerted them to the...
อ่านเพิ่มเติม
Megan
Suttons
4 years ago
We are truly sorry to hear you order was affected by our system error but we are pleased to hear this was resolved swiftly. We are pleased to hear you are happy with the plants you have received and we hope they give your a beautiful display. Thank you for sharing your valuable feedback with us.
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!