Easy booking and the best rate by far. Haven't stayed yet but looking forwa...
Easy booking and the best rate by far. Haven't stayed yet but looking forward to my bachelor party in August and will definitely use this service again in the future.
The lady was amazing at getting us exactly what we wanted not to mention so...
The lady was amazing at getting us exactly what we wanted not to mention so patience.
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แบ่งปัน
ลูกค้าที่ไว้วางใจได้
9 years ago
This site was extremely helpful in trying to find the best location for a 6...
This site was extremely helpful in trying to find the best location for a 6 girl getaway!! Cherie was very helpful in recommending the best place to stay within our budget and to ensure we could all...
When I arrived in Vegas the front desk had no idea about the rooms being connected. They knew nothing about your company and the said that your company cannot guarantee connected rooms. This was a...
อ่านเพิ่มเติม
Cherie
Suiteness
9 years ago
Hi Trusted Customer
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We are so sorry that your trip didn’t go smoothly. Having a terrible experience at the front desk is a stressful time and we are very sorry that happened.
Your connectors should have been guaranteed, the front desk was absolutely incorrect about that and we are working with The Venetian to make sure this issue never happens again. In fact, you were charged a $60 fee by the Venetian to guarantee your connectors so we have refunded this to your card.
If we can gain your trust to book again we would like to offer you a 5% discount in addition to any special offers that are running. Our concierge team is always available at (415) 857-2359 to resolve issues like you encountered immediately.
