I e mailed the company before placing my purchase and asked if VAT was deducted from my order as I live in Guernsey. I was told it would be refunded after purchase as their online system didn't take...
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Steffans
Steffans
14 years ago
On behalf of Steffans Internet Department we would like to apologise for any distress or difficulties caused by our service. We endeavour to provide the highest quality service for all of our customers regardless of the size of their order. Over the Christmas period we were inundated with orders and requests and therefore we had a backlog of requests.We would like to apologise for the wait that you endured for your refund and hope that this does not affect any future shopping with Steffans.
Steffans customer service is second to none, I have made several purchases in recent months and cannot recommend them highly enough. Their communication is excellent and delivery is swift.
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
