There was an automatic renewal and no prior notification. This is not good customer care. I discovered the renewal in my bank account.
Alison Taylor
SportsCover Direct
2 years ago
Thank you for your feedback. We're sorry to hear that you were not aware that your policy would be renewed. When policies are approaching expiry we always send out at least 2 emails to customers advising that we will attempt to renew unless they let us know that they don't wish for the renewal to go ahead. If the policy is renewed, policy documents are sent out instantly by email. If you did not receive any of these emails, please contact our sales team on 01494 484800 or sales@sportscover.co.uk and they will check that we have the correct email address for you.
If you did not want your policy to be renewed, we would be happy to cancel it for you, and provide a full refund within 14 days. The sale team would be happy to process that for you.
ลูกค้าที่ไว้วางใจได้
2 years ago
Thank you for your reply. I checked my Sportscover account and see you have my correct email. I’m not impressed.
วันที่ซื้อ: 29/01/2024
0
แบ่งปัน
JB
John Bailey
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
John Bailey พูดเกี่ยวกับ SportsCover Direct ว่าอย่างไร:
Excellent price on very good cover for replacement and personal cover/liability. Good renewal price and plenty of notice if you decide going ahead for renewal. A bit of a no brainer for me regarding...
อ่านเพิ่มเติม
วันที่ซื้อ: 27/01/2024
0
แบ่งปัน
PB
Paul Bunker
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Paul Bunker พูดเกี่ยวกับ SportsCover Direct ว่าอย่างไร:
I received a email saying my cover would automatically update and that I need’nt do anything. My payment wasn’t taken so I had to contact SportCover to renew my policy. The person I spoke with...
อ่านเพิ่มเติม
วันที่ซื้อ: 23/01/2024
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Yes would buy from them again. All went through very smoothly online. Could not ring as it was the weekend.
วันที่ซื้อ: 27/01/2024
0
แบ่งปัน
RA
Richard A
ตรวจสอบ#โดย #Feefo #แล้ว
Harrogate
2 years ago
Richard A พูดเกี่ยวกับ SportsCover Direct ว่าอย่างไร:
Simple, straightforward website which makes taking out cover easy. If you want to speak to a real person they provide an excellent customer experience. 4th time I have used them and wouldn’t go...
อ่านเพิ่มเติม
วันที่ซื้อ: 27/01/2024
0
แบ่งปัน
DS
David Stone
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
David Stone พูดเกี่ยวกับ SportsCover Direct ว่าอย่างไร:
Excellent no problems
วันที่ซื้อ: 24/01/2024
0
แบ่งปัน
RF
Rowland Forrester
ตรวจสอบ#โดย #Feefo #แล้ว
Poole, Dorset
2 years ago
Rowland Forrester พูดเกี่ยวกับ SportsCover Direct ว่าอย่างไร: