Spirit of the Andes คำวิจารณ์

Dear Valued Customer, Thank you for taking the time to leave your feedback. We’re very pleased to hear that you liked the softness of the alpaca. We’re sorry to hear that the hat was smaller than expected. Your feedback regarding the sizing is very helpful, and we will be sure to pass this on to our artisans in Peru as we continue to review and improve our designs. For any future purchases, please do remember that we offer a free 30-day returns policy should an item not be suitable. Best wishes, The Customer Service Team

Dear Valued Customer, Thank you very much for taking the time to share your feedback with us. We’re sorry to hear that the socks were too large for you, and we appreciate you capturing this in a photo. Unfortunately, the socks are supplied in small, medium and large size ranges rather than individual sizes, and our supplier in Peru does not currently offer a smaller option at this time. However, we are always keen to receive and share customer feedback with them. If you would like to return or exchange the socks, we offer a 90-day return or exchange on all unworn items, and our customer service team would be more than happy to assist you with this process. We apologise that we are unable to offer a more suitable solution at this stage and appreciate your understanding. Warm regards, The Customer Service