SPCA Pet Insurance คำวิจารณ์

Hi there, Thank you for sharing your review with us, I am sorry to hear about any dissatisfaction caused. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. As part of the commitment to responsible pet ownership, we offer Pet Insurance to provide financial protection for eligible vet expenses. However, Pet Insurance does not cover every circumstance or expense and we have certain terms, conditions, exclusions and limitations to the cover. If you would like to understand more about our general exclusions, it will be listed in writing in our Product Disclosure statement on page 13. Please click the following link: https://www.spcapetinsurance.co.nz/documents/spca-pet-insurance-big-stuff-cover-policy-document.pdf If you would like to discuss this further with one of our team members, please let me know and I can organise for someone to assist. Kind regards, Scott

Hi there, Thank you for your kind feedback. We’re so pleased to hear that you found it valuable to speak directly with someone and that the rates and cover were explained clearly and in a friendly manner. Providing personalised support and making sure everything is easy to understand is very important to us. We appreciate you taking the time to share your experience. Kind regards, Scott

Hi there, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa

Hi there, We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Hi Crystal, Thanks so much for the lovely feedback! 🐾 We’re thrilled to hear you had an excellent experience and that we could help with pet insurance for your kittens. Wishing you and your fur babies many happy, healthy years together! Kind regards, Scott

Hi there, It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

Hi there, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa

Hi Anna, It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott