Jerry and Jerome were very kind and came on time.
I used this service last year and it was perfect.
I would recommend if you think to deposit your stuff for any reasons
Amy
Spaceways Limited
7 years ago
Wow what great feedback, thank you so much we are so pleased you think we are perfect and have shared your feedback with the whole company!
Very helpful, professional and nice people. I was helped by Chris Adams, Jerry and Jerome Tower and all three were amazing. Also loved how they texted me to let me know when exactly they were...
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Amy
Spaceways Limited
7 years ago
Thank you Ana, we think communication is key so we are really pleased you liked the text before hand letting you know the eta. We have shared your lovely feedback with the whole company.
All worked smoothly. The service is great and simple. Remember to order a few more boxes then the one you think you need :)
Amy
Spaceways Limited
7 years ago
Thank you Francesco we are so glad you thought the service was great. Always a good idea to order more just in case and if you don't use them we don't charge you for them!
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7 years ago
good
If there is an accurate time slot provided, on when the boxes can be collected, the service will be better
Amy
Spaceways Limited
7 years ago
Thank you for your feedback, this is something we are working on and hope to have up and running ASAP.
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7 years ago
Jerry was amazing!
Amy
Spaceways Limited
7 years ago
Jerry will be so pleased with your lovely feedback, thank you very much.
Brilliant service and very flexible. Jerry picked up my things and was very friendly and accommodating!
Amy
Spaceways Limited
7 years ago
Thank you Ailsa that is lovely feedback and we have passed on to Jerry who as very happy!
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7 years ago
Service offering is faltering
I didn’t get the stickers or pins to keep the storage units closed, made me feel like my belongings were not safe
Amy
Spaceways Limited
7 years ago
Thank you for your feedback, I can assure you this is not the usual service and we would normally bring these when collecting the goods. These have now been added and your goods are safely stored.
Kind regards
The Customer Experience Team
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7 years ago
Slots for delivery / pickup
The booking system faced technical issues while I tried booking. Also, it would be helpful to have hourly or 2 hourly slots. As of now, one may have to wait all day expecting a pickup or delivery as...
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Amy
Spaceways Limited
7 years ago
Thank you for your feedback that is very helpful. Apologies for the technical difficulties our website is currently being updated. We are also working on giving smaller time slots to help our customers.
Many thanks
The Customer Experience Team
