asked for money twice. i paid premium and then some twit rang up and asked for premium again. Had to spend time explaining had already paid.
Lauren Charlesworth
smei
6 years ago
Thank you for your response, as no reference was used when the payment was made our Accounts Department struggled to locate which customer the payment related to.
We are very sorry for any inconvenience this may have caused.
Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602.
Kind Regards,
Lauren Charlesworth
SME Insurance Services
วันที่ซื้อ: 01/05/2020
0
แบ่งปัน
TC
Trusted Customer
ตรวจสอบ#โดย #Feefo #แล้ว
6 years ago
Trusted Customer พูดเกี่ยวกับ smei ว่าอย่างไร:
Very pleasant staff! Very helpful
วันที่ซื้อ: 29/05/2020
0
แบ่งปัน
TC
Trusted Customer
ตรวจสอบ#โดย #Feefo #แล้ว
6 years ago
Trusted Customer พูดเกี่ยวกับ smei ว่าอย่างไร:
Advisor was very efficient and polite
วันที่ซื้อ: 12/05/2020
0
แบ่งปัน
TC
Trusted Customer
ตรวจสอบ#โดย #Feefo #แล้ว
Crewe
6 years ago
Trusted Customer พูดเกี่ยวกับ smei ว่าอย่างไร:
Difficult to get in touch to get a quote, tried over several days left messages for call back which were not returned. Service once connected was ok
Lauren Charlesworth
smei
6 years ago
Thank you for your feedback, due to the transition of moving from the office to working from home this caused some issues with how the phone lines work, we are sorry for any inconvenience this may have caused.
Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602.
Kind Regards,
Lauren Charlesworth
SME Insurance Services
วันที่ซื้อ: 02/05/2020
0
แบ่งปัน
TC
Trusted Customer
ตรวจสอบ#โดย #Feefo #แล้ว
Saitama, Japan
6 years ago
Trusted Customer พูดเกี่ยวกับ smei ว่าอย่างไร:
After being reminded, they sent the policy documents promptly. Policy was clear & easy to understand.
วันที่ซื้อ: 09/04/2020
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
6 years ago
Efficient & polite staff. Easy to understand the details.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.