They answered our questions and provided a good rate on this year's insurance. All the documentation is available on line which saves a lot of paper and transport!
Took DD out of an account which was in active for 18 months ! Despite taking DD for last year out of correct account. Charged £30 for non payment. Your fault not mine but will not refund overcharge!
Laura Jones
smei
9 years ago
Thank you for your feedback.
After looking into this further, I can see you have already spoken to one of our advisors regarding this who investigated this matter, and confirmed the outcome last week. I will contact you directly to clarify this again.
Kind Regards
Laura Jones Customer Service Team Leader
SME Insurance Services
วันที่ซื้อ: 25/05/2017
0
แบ่งปัน
TC
Trusted Customer
9 years ago
Trusted Customer พูดเกี่ยวกับ smei ว่าอย่างไร:
Great customer service
วันที่ซื้อ: 25/05/2017
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
9 years ago
My renewal was sorted quick and easy. Always very friendly over the phone.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
Customer Service Team Leader