From website visit commencement, to Woodgreen-North London Reception assistance, culminatiing in follow-up advise, information and documentation, a more than satisfying exercise.
I am pleased to hear we were able to provide the service you required.
Kind regards,
Sally Harvey
Client Service Manager
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
8 years ago
Think about forms of address in emails and survey only when finish
Not send out surveys too promptly. The ashes have not yet been returned and it seems to be much more of an complicated form of torture to do so. Also the funeral director's email when the cremation...
อ่านเพิ่มเติม
Sally
Simplicity Cremations
8 years ago
Dear Customer,
Thank you for your review.
My apologies that receipt of the survey caused distress, that would never be our intention.
I will be looking at the email you have mentioned also.
Thank you for your review and your kind comments about our staff.
Kind regards,
Sally Harvey
Client Service Manager
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
8 years ago
Simplicity Cremations stated in an e-mail to me, confirming our arrangement, on 2nd February that stated 'I want to reassure you that we will provide our utmost compassion and care at all times'. ...
อ่านเพิ่มเติม
Sally
Simplicity Cremations
8 years ago
Dear Customer,
Thank you for your review.
I am very sorry to note the contents of your review and the dissatisfaction with our service.
I will be looking into this matter further and will email you once my enquiries are complete.
Dignity at all times, kind and throughtful. Wonderful service very caring staff thank you
Sally
Simplicity Cremations
8 years ago
Dear Mrs Holmes,
Thank you for your review.
I am pleased to hear that you found the service dignified and thank you for your kind comments about the staff.
Kind regards,
Sally Harvey
Client Service Manager
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
8 years ago
Quick convenient and sensitively handled experience
It provided me with my exact requirements at a fraction of the cost of the identical service from local undertakers. In fact the same undertaker who quoted the higher price happened to be the same...
อ่านเพิ่มเติม
Sally
Simplicity Cremations
8 years ago
Dear Customer,
Thank you for your review.
I am glad to hear you were happy with the service provided by Simplicity Cremations.
