Secure Trust Bank ไม่ได้เป็นลูกค้าของ Feefo ที่ใช้งานอย่างสม่ำเสมออีกแล้ว
แสดงคำวิจารณ์ทั้งหมด 6,381 คำวิจารณ์
GC
Gerald Cox
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
9 months ago
Gerald Cox พูดเกี่ยวกับ Secure Trust Bank ว่าอย่างไร:
1 year fixed bond
This was applied for online. It was easy to set up ans Secure Trust kept me updated of all transactions that were applied to the account. A month before maturity I was contacted with options, I...
อ่านเพิ่มเติม
Louise
Secure Trust Bank
9 months ago
Hello Gerald,
Thank you for sharing your experience with us! We’re delighted to hear that the process was easy to set up and that you felt well-informed throughout. It’s great to know that the options provided before maturity and the transfer on the maturity date met your expectations. We appreciate your feedback and look forward to continuing to provide you with excellent service in the future
Kind regards,
Louise
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 months ago
Customer services
Excellent customer advisor, sorted my query out in a very friendly manner
Sophie
Secure Trust Bank
9 months ago
Hi,
We are pleased to hear you are happy with the service provided!
Thank you for your review!
Kind regards,
Sophie
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 months ago
Good Bank - easy to commicate with
Commication is always easy and website very user friendly
Sophie
Secure Trust Bank
9 months ago
Hi,
We are pleased to hear this.
Thank you for your feedback , We appreciate it!
Kind regards,
Sophie
0
แบ่งปัน
RB
Roger Brand
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
9 months ago
Roger Brand พูดเกี่ยวกับ Secure Trust Bank ว่าอย่างไร:
Keep sending letters to me with my personal details.
Despite the interest rates being good,I'd NOT bank here again. Too antiquated system. Like- sorry ,no ones in the office over Easter. Your important transactions will have to wait 5 days until...
อ่านเพิ่มเติม
Louise
Secure Trust Bank
9 months ago
Hello Roger,
Thank you for taking the time to share your feedback. We are sorry to hear about your recent experience, and we appreciate the opportunity to address your concerns.
We understand how frustrating it can be to experience delays over the Easter period. While some transactions do require staff oversight, we recognise the inconvenience this may have caused and are continually reviewing our processes to minimise disruption during holiday closures.
Regarding the confirmation letters, we appreciate how important privacy and security is, and we’re sorry that this process caused you concern. These letters are designed as an added security measure, but we recognise that this may not suit every customer’s household circumstances. We are actively reviewing our communication and notification methods to offer more flexible, modern alternatives that better align with customer preferences.
We value your feedback, as it helps us identify where improvements are needed.
Thank you again for sharing your experience. Your comments will be passed on to the relevant teams.
Kin d regards,
Louise
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 months ago
The transation was smooth and efficient.
Sophie
Secure Trust Bank
9 months ago
Hi,
We are pleased to hear you transaction went through smoothly.
Thank you for your review!
Kind regards,
Sophie
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 months ago
Helpful, knowledgeable, patient.
Very helpful and knowledgeable. I was made to feel at ease in the process and not rushed through..
Sophie
Secure Trust Bank
9 months ago
Hi,
We are pleased to hear that you felt at ease while we where able to meet you service needs.
Thank you for your feedback, We appreciate it!
Kind regards,
Sophie
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 months ago
Sophie
Secure Trust Bank
9 months ago
Hi,
Thank you for your 5 star review!
We appreciate it!
Kind regards,
Sophie
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 months ago
All good
Very simple and straightforward to set up.
Louise
Secure Trust Bank
9 months ago
Hello,
We are pleased to hear you have found saving with us simple and straightforward. Thank you for your positive feedback.
Kind regards,
Louise
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 months ago
The service was good. I could easily do everything I wanted online and on the app.
Louise
Secure Trust Bank
9 months ago
Hello,
This is great to hear! Thank you for taking the time to leave your review.
Kind regards,
Louise
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 months ago
Great service as always
Prompt response to my telephone call - despite it being Christmas. Polite, friendly and knowledgeable. Everything went according to plan.
Sophie
Secure Trust Bank
9 months ago
Hi,
We are pleased to hear you have had a good customer service experience with us!
Thank you for your feedback!
Kind regards,
Sophie
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
