Friendly and helpful. Made the booking process easy.
Megan Hammond
ROL Cruise
5 months ago
Thank you for your review, we are so pleased to hear that the agent was friendly and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
แบ่งปัน
AS
Andrew Steven
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
5 months ago
Andrew Steven พูดเกี่ยวกับ ROL Cruise ว่าอย่างไร:
Efficient, good service.
Very helpful, efficient service. Easy to book my holiday.
Megan Hammond
ROL Cruise
5 months ago
Thank you for your review, we are pleased to hear that you find our agents very helpful and efficient. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
แบ่งปัน
SS
Susan Scorer
ตรวจสอบ#โดย #Feefo #แล้ว
CYP
5 months ago
Susan Scorer พูดเกี่ยวกับ ROL Cruise ว่าอย่างไร:
Takes all the hassle out of booking.
We’ve been using ROL for many years, always with good service.
Always very quick to follow up on enquiries.
Takes all the hassle out of booking.
Megan Hammond
ROL Cruise
5 months ago
Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
5 months ago
Good service
Excellent efficient and helpful
Ollie was particularly good at advising and describing the holiday I was interested in.
Megan Hammond
ROL Cruise
5 months ago
Thank you for your review, we are delighted to hear that you found Ollie excellent, efficient and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
5 months ago
Requesting a cabin not on car deck resulted in a car deck cabin being offer
Poor booking service, wrong details given and generally unhelpful and did not call back when they said they would.
Megan Hammond
ROL Cruise
5 months ago
Thank you for your feedback. We’re sorry to hear that you feel this way and that your experience did not meet expectations. We take customer service very seriously and would like the opportunity to look into this further for you. We have attempted to contact you but unfortunately have not received a response. Please could you get in touch with us directly at your earliest convenience so we can discuss your concerns and work towards resolving the matter. Kind regards, the ROL Cruise Team
0
แบ่งปัน
JG
John Griffiths
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
5 months ago
John Griffiths พูดเกี่ยวกับ ROL Cruise ว่าอย่างไร:
Excellent customer service
Extremely helpful and efficient
Megan Hammond
ROL Cruise
5 months ago
Thank you for your review, we are delighted to hear that the service was excellent. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
แบ่งปัน
YW
Yvonne Wright
ตรวจสอบ#โดย #Feefo #แล้ว
5 months ago
Yvonne Wright พูดเกี่ยวกับ ROL Cruise ว่าอย่างไร:
Great service
Accommodating
Megan Hammond
ROL Cruise
5 months ago
Thank you for your review, we are pleased to hear that the service was great. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
5 months ago
Helpful
Helpful and easy
Megan Hammond
ROL Cruise
5 months ago
Thank you for your review, we are pleased to hear that the agent was helpful and the booking process was easy. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
5 months ago
Excellent service from Olly(?) in organising our Finland/Norway trip.
Megan Hammond
ROL Cruise
5 months ago
Thank you for your review, we are delighted to hear that Olly provided excellent service. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
แบ่งปัน
JL
John Lee
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
5 months ago
John Lee พูดเกี่ยวกับ ROL Cruise ว่าอย่างไร:
Having to change dates shouldn't cost ££££for a loyal customer
Very good service always very helpful, but as a loyal customer i don't think they are willing to give something back for being loyal
Megan Hammond
ROL Cruise
5 months ago
Thank you for your review, we are pleased to hear that you find our agents very helpful. Please be assured that your feedback will be passed to our sales team. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.
