they have listened to my request for my 250g order to be sent in 50g portions which has been very helpful and has resulted in less spillage and my waste!
วันที่ซื้อ: 14/03/2019
1
แบ่งปัน
TC
Trusted Customer
Dumbarton
7 years ago
Trusted Customer พูดเกี่ยวกับ Robert Graham ว่าอย่างไร:
Very quick delivery of my cigar order so I was extremely pleased with that. They were part of a 50th Birthday present which our friend was very happy with. Thanks again and I will definitely order...
อ่านเพิ่มเติม
วันที่ซื้อ: 12/03/2019
1
แบ่งปัน
TC
Trusted Customer
7 years ago
Trusted Customer พูดเกี่ยวกับ Robert Graham ว่าอย่างไร:
Item not received. Order placed 10 days ago and no update received...very poor
วันที่ซื้อ: 04/03/2019
0
แบ่งปัน
TC
Trusted Customer
7 years ago
Trusted Customer พูดเกี่ยวกับ Robert Graham ว่าอย่างไร:
As long as the product (s) that you require are in stock you should have no issues. I have used Robert Graham since May 2018 & only had a small problem with some of the tobacco batches being slightly...
อ่านเพิ่มเติม
Holly
Robert Graham
7 years ago
Good Afternoon, Edward.
Thank you for your constructive feedback, we appreciate this greatly for our own improvement regarding customer service. I'd like to give my profuse apologies in regards to the breakdown in communication and the dissatisfaction you have felt regarding your latest order.
We would hate to lose your custom and would like to offer you a 10% Discount Code on your next order as an additional part of our apology.
EdwardT10 - 10% Discount Code
Kind Regards Kyle Robert Graham Ltd
วันที่ซื้อ: 28/02/2019
0
แบ่งปัน
TC
Trusted Customer
7 years ago
Trusted Customer พูดเกี่ยวกับ Robert Graham ว่าอย่างไร:
I placed my order on 28 Feb and the goods haven't arrived yet. The order history shows "Under preparation". This is not as good service as on previous occasions where I have normally received my...
ROBERT GRAHAM IS ONE OF THE OLDEST WHISKY AND TOBACCO MERCHANTS IN THE UNITED KINGDOM. THE COMPANY WAS FOUNDED IN 1874 IN GLASGOW AND SINCE THEN HAS SERVED CUSTOMERS IN SCOTLAND AND ALL OVER THE WORLD.
ROBERT GRAHAM IS ONE OF THE OLDEST WHISKY AND TOBACCO MERCHANTS IN THE UNITED KINGDOM. THE COMPANY WAS FOUNDED IN 1874 IN GLASGOW AND SINCE THEN HAS SERVED CUSTOMERS IN SCOTLAND AND ALL OVER THE WORLD.
Thank you for your constructive feedback, we appreciate this greatly for our own improvement regarding customer service. I'd like to give my profuse apologies in regards to the breakdown in communication and the dissatisfaction you have felt regarding your latest order.
We would hate to lose your custom and would like to offer you a 10% Discount Code on your next order as an additional part of our apology.
EdwardT10 - 10% Discount Code
Kind Regards
Kyle
Robert Graham Ltd