I had a call back after purchasing our trip. Agent was rude, uninterested, offered no help. Horrible.
Deborah
Redtag.ca
8 years ago
Thank you for taking the time to provide a review on your experience. We are committed to providing outstanding service in all areas of our operation. Employee performance is something which we feel intensely strong about. We apologize for any upset you encountered. Feedback like yours helps us with agent training to become a better business. For any assistance with your reservation please contact our office at 1-866-873-3824
Very efficient phone booking using my gift cards, though it took a bit time to locate the details of my gift cards. It would be better if booking with gift card can be done online
Ok the customer service is by far the best I've ever had! Bruna Sidheri is the reason why! I recommend her name and Red Tag to my all my friends and family exclusively as the first choice when...
The representative wasn’t that friendly but she did a good job at finding what i needed.
Deborah
Redtag.ca
8 years ago
Thank you for taking the time to provide a review on your experience. We are committed to providing outstanding service in all areas of our operation. Employee performance is something which we feel intensely strong about. We apologize for any upset you encountered. Feedback like yours helps us with agent training to become a better business.
Our agent was quick, efficient. She listened to our concerns and seemed to value the feed back we gave her from our last red tag booked vacation. all the details of our booking were emailed to us in...
