Customer service was great, prompt and helpful! They solved my problem and no hassle
0
แบ่งปัน
AA
Anna A
ตรวจสอบ#โดย #Feefo #แล้ว
CAN
11 months ago
Anna A พูดเกี่ยวกับ Redtag.ca ว่าอย่างไร:
Look elsewhere
Poor customer service and no flexibility or understanding. Won't use again.
Customer Service
Redtag.ca
11 months ago
Thank you for taking the time to provide a review. We are sorry to hear you experienced any upset with your recent reservation. Please note, change and cancellation fees are in effect as soon as a booking is confirmed. The tour operator does not have a 24-hour policy to make changes to the reservation. The change and cancellation fees were outlined in our Terms & Conditions, and the suppliers Terms & Conditions, which were agreed to prior to confirming your reservation online. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
0
แบ่งปัน
MK
MS. JAE MIN KIM
ตรวจสอบ#โดย #Feefo #แล้ว
CAN
11 months ago
MS. JAE MIN KIM พูดเกี่ยวกับ Redtag.ca ว่าอย่างไร:
Very kind and helpful!
0
แบ่งปัน
NT
NT
ตรวจสอบ#โดย #Feefo #แล้ว
CAN
11 months ago
NT พูดเกี่ยวกับ Redtag.ca ว่าอย่างไร:
Horrible
Horrible service. Never book with them. They charge $20 less than the airline but will charge you for luggage, and any changes including UPGRADES
Customer Service
Redtag.ca
11 months ago
Thank you for taking the time to provide a review. We are sorry to hear you experienced any upset with your recent reservation. Please note, the airline charges baggage fees, our agency has no control over the airline's baggage fees. An agent will contact you within 48 business hours regarding the room upgrade inquiry. Please feel confident, we do value your business and assure you of our very best intentions at all times.
