Confirmation of booking for single room was very slow and seemed to depend on response time from hotel
Julie Pinnell
Ramble Worldwide
3 years ago
Thank you for your comments. On all of our holidays we contract a number of twin/double and single rooms at the hotels. Not all hotels have single rooms but will generally agree a limited number of twin rooms to be used for single occupancy. Unfortunately, the number of rooms permitted for sole occupancy is always limited and if we require more than agreed we have to contact the hotel to request an additional room. We are sorry that on this occasion the response from the hotel was slower than anticipated.
Kind regards
Julie Pinnell
Made my booking on line, but follow up phone calls were dealt with in a friendly way. Only criticism is that I was not able to claim my loyalty points as the full cost of the...
It was very easy to make the booking, having received a brochure in the post.
After clicking on the title of the holiday, I could easily request what I wanted.
I tried to make the booking myself online, but was unable to pay the deposit in spite of trying 3 times with my debit card and once with my credit card. I suspect this was not a problem with my...
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.