Pure Ventilation คำวิจารณ์

Thanks for taking the time to submit your review and we sincerely apologise for any inconvenience. As our warehouse is based in Melbourne, any warranty claims we make on behalf of our customers need to be referred to the manufacturers Melbourne branch. In this case we were advised that we would need to receive the product in order to confirm the fault. If the Sydney office were willing to handle this matter for you directly that is fantastic and we will keep this in mind for any future interstate customers.

Hi Dennis, thank you for completing a review and that is fantastic to hear! We have a strong focus on providing the best customer service possible in both the purchasing process or post sale service queries. But it looks like you may have accidentally rated us one star, if that’s the case there is always the option to rerate us. 😊 Thanks again for your review!