Pure Ventilation คำวิจารณ์

Thank you for your feedback. We're very sorry to hear about the issue you experienced with the noise and the lack of response to your email. We have checked our system and were unable to locate any correspondence from you, which is highly unusual. We take great pride in our fast turnaround and excellent customer service, with a typical response time of one business day. We sincerely apologise for any inconvenience this may have caused. To ensure this is resolved, one of our consultants will reach out to assist you directly. Thank you for bringing this to our attention.

Thank you for taking the time to share your feedback. We’re sorry to hear about the issues you’ve encountered with the Plastic Square Vent. We understand how frustrating it can be when a product doesn’t meet expectations. We offer a manufacturer warranty and would have loved the opportunity to assist you directly in resolving these issues, especially with the flap and ceiling clips. It seems like you've found a workaround with the no-nails solution, but if you ever experience any further concerns or need support, please don’t hesitate to reach out. We’d be happy to work with the manufacturer on your behalf to find a satisfactory resolution. Your satisfaction is important to us, and we appreciate you bringing this to our attention.