Average. Did not make me aware of the 14 day return policy until I tried to return items approximately a month later.
Product
Pure Ventilation
8 months ago
Hi there, we're sorry to hear you were disappointed. Our 14-day return policy is outlined on our website and included in the order confirmation email, but we understand it can be easy to miss. We always encourage customers to reach out via phone, email, or chat prior to purchasing so we can help ensure the product is right for your needs. As your return request came through around six weeks after purchase, it unfortunately fell outside our policy, but we’d be happy to assist with finding an alternative that better suits your requirements.
รีวิวสินค้า
Product
Pure Ventilation
8 months ago
Hi there, we're sorry to hear about your experience. We’ve been selling this vent model for many years and haven’t encountered issues with the listed dimensions, but we're more than happy to investigate further if you believe the product didn’t match the specifications provided. Our 14-day return policy is clearly outlined on our website and in the order confirmation email, and while your request came through outside of that timeframe, we did provide a detailed explanation and offered alternative support options. We always aim to be fair and transparent, and we encourage customers to reach out with any questions prior to purchase so we can help ensure the product suits the intended application.
วันที่ซื้อ: 04/08/2025
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
8 months ago
วันที่ซื้อ: 10/09/2025
0
แบ่งปัน
RH
Roland de Haas
ตรวจสอบ#โดย #Feefo #แล้ว
AUS
8 months ago
Roland de Haas พูดเกี่ยวกับ Pure Ventilation ว่าอย่างไร: