Channel Islands Direct คำวิจารณ์

Thank you for your feedback. We apologise for the inconvenience caused with regards to your transfers and assure you that we have addressed this low level of service with the relevant people and the appropriate action has been implemented to ensure a similar situation does not arise again in the future. We understand it is never pleasant when flights do not operate as scheduled and on this occasion due to the weather conditions the airline took the decision to cancel the flight. Regarding the hotel and the unused nights we discussed this with you over the phone and explained what you would need to do about this. Thank you again for taking the time to contact us.