Hello Nigel, I'm sorry to hear you have been dissatisfied with your recent order from Pointer. Although, I believe our customer service team have been in touch already , I'd like to kindly ask again for you to email the best before date, batch code and images of the issues found to the team who will be more than happy to investigate the issues raised. The traceability information and images requested would enable us to rectify any issues to ensure our customers continue to receive quality products with every order. Pointer customer services.
