Items I wanted urgently on first purchase were delivered on time, second purchase the delivery driver couldn't of been very good as the items were not left as he didn't find anyone to sign documents,...
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Bob Bawden
Plastic Pipe Shop
9 years ago
Hello Brett. Thanks for the feedback. I have spoken to the folk in our sales office who have been dealing with this. It seems that in this case we were let down quite badly by our courier firm whose, for some reason, did not come to your site. We have used several different courier firms over the years and have found that although not 100% (our figures show that we run at about 97% delivered on time), the current ones we use (primarily UKMail and Tuffnells) provide us with the most consistent service. Sometimes, as seems to be the case here, things do however go wrong and I would like to apologise for any inconvenience you have been caused by this.
With regards your VAT invoices, I have checked our system and it shows that invoices were emailed out, however, to be sure you receive them, I will have copies put in the post to you tonight.
I used plastic pipe shop for the first time and was very impressed with the service.
Easy to use website, excellent communication, packing and value for money and a speedy delivery.
Plastic Pipe Shop Ltd is a UK nationwide distributor of industrial plastic pipe systems. Our ranges include PVC and ABS Pressure Pipe, PVC and PPS ventilation pipe and industrial hoses.
Plastic Pipe Shop Ltd is a UK nationwide distributor of industrial plastic pipe systems. Our ranges include PVC and ABS Pressure Pipe, PVC and PPS ventilation pipe and industrial hoses.
Bob Bawden