Fantastic support on the phone when ordering. To be fair to Pirongs we haven’t queried the wrong colour dispatch as was generic order and we accept the date problem was a mistake our end, just a...
Very helpful and friendly, a pleasure to deal with.
To be honest though, we haven't had any real need to contact them often as the service has been seamless.
Delivery time was quite long and was not as expected
Christian Brooker
Pirongs
2 years ago
Hi,
Thanks for taking the time to provide your feedback. I'm really sorry the order didn't arrive quite as quickly as it should have. We've been extremely busy over the last couple of weeks with our schools in Northern Ireland and Scotland closing for the summer and our lead times did lengthen slightly as a consequence of this. We're working really hard to get through orders as quickly as we can :)
Christian at Pirongs
