Natasha was fabulous and very thorough great customer service
Eve
Petcover Australia
2 years ago
Thank you for taking the time to leave this positive review. We are really pleased to hear this great customer service feedback on Natasha and have shared it with her.
รีวิวสินค้า
วันที่ซื้อ: 13/10/2023
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Professional and fast replies with queries .
Eve
Petcover Australia
2 years ago
Thank you for leaving this positive review, the team are glad to hear you’ve been pleased with our service.
วันที่ซื้อ: 27/09/2023
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Easy to sign up. Only took a few minutes on the phone. Very helpful.
Eve
Petcover Australia
2 years ago
Thanks for the great feedback on your experience!
วันที่ซื้อ: 25/09/2023
0
แบ่งปัน
PD
Penny Driver
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Penny Driver พูดเกี่ยวกับ Petcover Australia ว่าอย่างไร:
I have all my dogs insured with Petcover. People say, how can you afford to?
I tell them, I can't afford not to.
There is no public health service for pets.
Petcover has always looked after us well
Eve
Petcover Australia
2 years ago
Many thanks for taking the time to leave this great feedback, it’s much appreciated and we're glad you are happy with out service.
รีวิวสินค้า
วันที่ซื้อ: 24/09/2023
0
แบ่งปัน
DL
Derek Lark
ตรวจสอบ#โดย #Feefo #แล้ว
Canberra
2 years ago
Derek Lark พูดเกี่ยวกับ Petcover Australia ว่าอย่างไร:
Friendly and very helpful. Told them what I required and they gave me knowledgeable advice. I have had previous pets insured with them and it's been so easy to deal and claim
Petcover Group
Petcover Australia
2 years ago
Good morning Trudie, thank you for the five-star review. It's great to know you've previously been insured with us!
รีวิวสินค้า
วันที่ซื้อ: 19/09/2023
0
แบ่งปัน
GB
Glenda Bruce
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Glenda Bruce พูดเกี่ยวกับ Petcover Australia ว่าอย่างไร:
Easy process very helpful staff previous great service from this insurance company
Petcover refused a claim as a result of its being too soon after cover was active. Whilst this is in the fine print, I am sure, it seems to me to be unfair given at least two premium payments had...
อ่านเพิ่มเติม
Petcover Group
Petcover Australia
2 years ago
Good morning, we're sorry to hear that your claim was declined due to it being within waiting periods. While we understand your disappointment, these are standard for illnesses, however, we will review our communication processes to make sure new customers are aware of this.
วันที่ซื้อ: 05/09/2023
0
แบ่งปัน
CD
Christie Debnam
ตรวจสอบ#โดย #Feefo #แล้ว
3 years ago
Christie Debnam พูดเกี่ยวกับ Petcover Australia ว่าอย่างไร:
I've both emailed and left a message for this company and I haven't had any replies at all. Not a good start to the process that's for sure. I had general questions and thought it would be easier...
อ่านเพิ่มเติม
Petcover Group
Petcover Australia
2 years ago
Hi Christie, thank you for bringing this to our attention. I have forwarded this on to Management for investigation, please don't hesitate to email marketing.au@petcovergroup.com if you still need assistance.
Petcover is one of Australia's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy. Petcover offers pet insurance plans for dogs, cats, horses and exotic pets such as birds, reptiles and small mammals.
Petcover is one of Australia's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy. Petcover offers pet insurance plans for dogs, cats, horses and exotic pets such as birds, reptiles and small mammals.