The UK's most comprehensive range of pet insurance.
บริการ
4.7
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เรตติ้งในปีที่ผ่านมา
แสดงคำวิจารณ์ทั้งหมด 1,307 คำวิจารณ์
DM
Damien Mccool
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Damien Mccool พูดเกี่ยวกับ British Pet Insurance ว่าอย่างไร:
Super, fair, friendly and professional service
Fast and professional service. All claims paid fairly and quickly.
A super policy with a super company.
Debbie
British Pet Insurance
2 years ago
Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Debbie
British Pet Insurance
2 years ago
Thanks for the five-star feedback, it means a lot.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Insurance
Very polite explaining everything to me.
Went through different quotes to find right one
Debbie
British Pet Insurance
2 years ago
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service :)
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Too costly
When my cat was diagnosed with congestive heart failure at 11 years old, I was horrified to discover that my portion of the vet bill for one visit alone was more than £700. This was because the...
อ่านเพิ่มเติม
Alexandra
British Pet Insurance
2 years ago
I am very sorry to hear that you are unhappy with the outcome of your claim, if you would like to discuss this further, please call us on 01444 708840 or alternatively email us at info@petcover.uk.com.
ลูกค้าที่ไว้วางใจได้
2 years ago
No sooner had I written the above review than I received the following deeply offensive email. Not satisfied with gouging money from me while my cat was sick, BPI then took a further payment from me on 3rd June AFTER my pet had died on the 28th May.
Hi Ms
We are sorry to hear the sad news about Indie, we understand that this is a difficult time but can assure you that your insurance cancellation has been taken care of.
There is a refund due of £ 0.00 which will be refunded into the bank account that the direct debits were collected from. This can take up to 10 working days to appear in your account.
If you have any questions or if we can be of any further assistance in the future, please don’t hesitate to contact us where one of the team will happily help.
Kind regards,
The Petcover Team
I fully intend to share my experience on Trustpilot so that others will know not to be fooled by your initial low premiums.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Very helpful
Lady on the phone was most helpful.never had pet insurance before.,hopefully helped us choose the right affordable one for us and shellie .
Debbie
British Pet Insurance
2 years ago
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.
0
แบ่งปัน
JP
Jeanette Pudner
ตรวจสอบ#โดย #Feefo #แล้ว
Plymouth
2 years ago
Jeanette Pudner พูดเกี่ยวกับ British Pet Insurance ว่าอย่างไร:
Claim processing and question
Email received to inform me that the claim was being processed. Fast processing and payment which is essential when the claim is for a larger amount of money.
The only issue I would say I have is...
อ่านเพิ่มเติม
Debbie
British Pet Insurance
2 years ago
We aim to make claiming with us a better experience than with insurance providers and are pleased to hear its working. If you would like further information regarding the age excess please contact us on 01444 708840, where one of the team will be happy to help. Many thanks.
0
แบ่งปัน
VH
Vanessa Henderson
ตรวจสอบ#โดย #Feefo #แล้ว
Nottingham
2 years ago
Vanessa Henderson พูดเกี่ยวกับ British Pet Insurance ว่าอย่างไร:
Great quote
Great service super quick responses
Alexandra
British Pet Insurance
2 years ago
Thanks for the great feedback on our service levels, we aim to please.
0
แบ่งปัน
ZW
Zara W
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Zara W พูดเกี่ยวกับ British Pet Insurance ว่าอย่างไร:
I called up to add a pet to my policy. The advisor I spoke to was very helpful and set up a new plan for my reptile.
Alexandra
British Pet Insurance
2 years ago
Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful.
0
แบ่งปัน
RG
Rebecca Gadd
ตรวจสอบ#โดย #Feefo #แล้ว
Cirencester
2 years ago
Debbie
British Pet Insurance
2 years ago
Thanks for the five-star feedback, it means a lot
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Had to claim in our first year and no problems claim went thru very quick.
Although I’m not sure if or how much our premiums will go up.
Debbie
British Pet Insurance
2 years ago
We aim to make claiming with us a better experience than with insurance providers and are pleased to hear its working. Many thanks
Insurance that’s right for you and your pet.
✓ For your dog, cat, horse, exotics, and pet business.
✓ Choice, flexibility, and a range of optional extras.
✓ Quick and simple claims process.
✓ No additional charges for paying monthly.
✓ Feefo Gold Trusted Service from our friendly UK team.
Insurance that’s right for you and your pet.
✓ For your dog, cat, horse, exotics, and pet business.
✓ Choice, flexibility, and a range of optional extras.
✓ Quick and simple claims process.
✓ No additional charges for paying monthly.
✓ Feefo Gold Trusted Service from our friendly UK team.