The UK's most comprehensive range of pet insurance.
บริการ
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เรตติ้งในปีที่ผ่านมา
แสดงคำวิจารณ์ทั้งหมด 1,307 คำวิจารณ์
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Very good no problems
Smooth transaction no problems thank you very much
Alexandra
British Pet Insurance
2 years ago
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service :) And happy you have stayed with British Pet Insurance with your new pet.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
I AM INSURED?
HELLO,
I WOULD LIKE TO RECIEVE THE DETAILS OF MY INSURANCE AGREEMENT AND ALSO TO HAVE THE OUTLINE IN WRITING OF MY PROTECTION FOR MY PET KING SNAKE "STEFIEL".
Alexandra
British Pet Insurance
2 years ago
Dear client, I have been able to locate your policy documents for you and email these to you again. If not received, please check your other email folders. Thank you for choosing British Pet Insurance.
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แบ่งปัน
JA
James
ตรวจสอบ#โดย #Feefo #แล้ว
Reading
2 years ago
James พูดเกี่ยวกับ British Pet Insurance ว่าอย่างไร:
Lied to by customer service team.
We were lied to by your customer service team - telling us we would be covered for a prior illness (which as it turns out was nothing to do with what she just had).
Not impressed, not happy.
Alexandra
British Pet Insurance
2 years ago
We are sorry to hear that you are dissatisfied with out service. We can see that you are already in contact with us regarding this matter and we are investigating this for you.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Everything was well explained and all the different options were also explained. A good experience.
Alexandra
British Pet Insurance
2 years ago
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our explanations.
0
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ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Good policy to have
Did not quibble the claim, which was great, but did take a while to pay out
Alexandra
British Pet Insurance
2 years ago
Thank you so much for taking the time to leave a positive review, we are pleased you were happy with the end result.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Very helpful
Employees are helpful. Claims are smooth. You can actually claim.
Not a lot of insurance company will sell your insurance for a hamster. They did. And they did it well.
Alexandra
British Pet Insurance
2 years ago
Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet! I am very pleased you are happy with our customer service team.
0
แบ่งปัน
AW
Alan Wiffill
ตรวจสอบ#โดย #Feefo #แล้ว
Towcester
2 years ago
Alan Wiffill พูดเกี่ยวกับ British Pet Insurance ว่าอย่างไร:
Good experience.
Perhaps a little slow with paying out, but otherwise fine. Very helpful and well-informed staff.
Alexandra
British Pet Insurance
2 years ago
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.
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แบ่งปัน
RF
Roberta Francis
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Roberta Francis พูดเกี่ยวกับ British Pet Insurance ว่าอย่างไร:
Excellent
Very well thought through and discussed
Alexandra
British Pet Insurance
2 years ago
Thank you for leaving a review, the team at British Pet Insurance are glad to hear you’ve been pleased with the service.
0
แบ่งปัน
AM
Agnes Mackay
ตรวจสอบ#โดย #Feefo #แล้ว
Scotland
2 years ago
Agnes Mackay พูดเกี่ยวกับ British Pet Insurance ว่าอย่างไร:
Wouldn't recommend
Wasn't aware when policy was transferred over that it only covered each condition for 1 year. When phoning up staff were most unhelpful.. very disappointing.
Debbie
British Pet Insurance
2 years ago
I am very sorry to hear that you are unhappy with the outcome of your claim, if you would like to discuss this further, please call us on 01444 708840 or alternatively email us at info@petcover.uk.com
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
I had a friend recommendation for them ,there's not a lot cover for exotic
I can't really comment about the pet insurance as only recently took it out not had any experience with it yet, but the staff where very helpful on the telephone thank you
Henri F
British Pet Insurance
2 years ago
Thank you for leaving a review, the team at British Pet Insurance are glad to hear you’ve been pleased with the service.
Insurance that’s right for you and your pet.
✓ For your dog, cat, horse, exotics, and pet business.
✓ Choice, flexibility, and a range of optional extras.
✓ Quick and simple claims process.
✓ No additional charges for paying monthly.
✓ Feefo Gold Trusted Service from our friendly UK team.
Insurance that’s right for you and your pet.
✓ For your dog, cat, horse, exotics, and pet business.
✓ Choice, flexibility, and a range of optional extras.
✓ Quick and simple claims process.
✓ No additional charges for paying monthly.
✓ Feefo Gold Trusted Service from our friendly UK team.