Hi,
I'm sorry to hear you've had a negative experience with us. If you'd like to discuss this further, please email social@petplan.co.uk with your policy details and concern.
Thanks, Becky - The Petplan Team
My cat had passed away and Petplan treated us with sympathy . They were prompt with sorting our claim for illness and tests. It was nice to be treated with kindness because of the bereavement.
Excellent service! Asked for documents to be posted to me and that was done within a couple of days. Had been with Petplan with our previous dog who had allergies and a heart murmur and there was...
Very efficient handling claims for our previous dog when she was ill & very kind and understanding when she died. It made difficult and sad time in our lives so much easier to manage.
Now we have a...