Pet plan is ideal for those with a new pet and gives immediate protection provided you comply with the veterinary rules of having an initial check up to ensure no congenital conditions are already...
Petplan advertises itself as a pet insurance product that covers pre-existing condition. However, this is not the truth as pre existing conditions are excluded when you are presented with the policy...
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Gigi
Petplan
13 days ago
Hi Elseri,
Thank you for your review. I'm sorry to hear this, we appreciate your thoughts and I've logged this as feedback for the team to consider. Before taking out your policy, we ask pet health questions so our underwriters can review to confirm what's covered and what's not, we like to be as clear as possible with our customers, and any exclusions will be clearly stated on your Certificate of Insurance and will not affect the price of your policy. Thanks, Gigi - The Customer Service Team
Friendly, efficient & knowledgeable advisors who ensured I secured appropriate insurance cover for my new dog. Got discount as now multiple pet policy Excellent all round!