Park Home Assist คำวิจารณ์

Thank you for taking the time to leave us feedback, and we'd also like to thank you for renewing your insurance with us again for another year. We're disappointed that this year you've not experienced the excellent service you would usually expect from us. I reviewed and can see that you did request to change some information on your policy when you spoke to our renewals team, and we apologize that this was not reflected in your documents for this year. I can confirm following your follow up call that this is now showing as correct on the policy. We pride ourselves on delivering exceptional customer service and are grateful for you bringing this to our attention. Your feedback helps us grow and allows us to continue to provide our usual level of customer service which we've become known for. Thank you once again for renewing your insurance with us this year, and thank you for giving us the opportunity to put things right. If you'd wish to discuss further please don't hesitate to call us on 01604 946 785. Kind Regards, Sam