The underlay foam product appears to have quality issue.
Delivery service is good. About the underlay product, unfortunately, there is a very hard lump/object in the foam. Video uploaded.
0
แบ่งปัน
CW
Corrie Williams
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
4 months ago
Corrie Williams พูดเกี่ยวกับ Online Carpets ว่าอย่างไร:
Customer service is excellent. Very professional courteous and clear. Only negative was that the despatch from order took a few more days than I would have expected. Quality of product is excellent
0
แบ่งปัน
AM
Al M
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
4 months ago
Al M พูดเกี่ยวกับ Online Carpets ว่าอย่างไร:
Online Carpets - good to order from
This is the second carpet we have ordered from Online Carpets. I had an issue with the couriers as we were having the carpet delivered to our static caravan who arrived to deliver the carpet but...
I was impressed with their delivery time. Arrived on Easter Monday. Website much cheaper than shops
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
4 months ago
75
Very good
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
4 months ago
Great service and value for money
Very easy and smooth. Easier than i thought.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
4 months ago
sample sent right away and all items delivered safely
0
แบ่งปัน
MM
Matthew Mulligan
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
4 months ago
Matthew Mulligan พูดเกี่ยวกับ Online Carpets ว่าอย่างไร:
Very good
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
4 months ago
Fed up
Not happy at all, order delivered to wrong address and info supplied was wrong. Have requested refund
Customer Services
Online Carpets
4 months ago
Hi Lyn,
Thank you for taking the time to leave your review.
We’re sorry to see your feedback regarding the service provided by our team. From our records, your most recent correspondence thanked our team for their efforts in trying to amend the delivery address with the third-party courier. Upon reviewing your order, it appears the address entered at checkout was incorrect.
Although we did update the courier with the revised details, they unfortunately still attempted delivery to the original address. As a result, a full refund has now been issued to you.
We apologise for any inconvenience caused and appreciate your patience while we worked to resolve this.
Kind regards,
Joanne
Online Carpets.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.