Good afternoon,
Thank you for reviewing your recent experience and sharing your concerns. We are sorry to hear this has not gone fully as expected.
We aim to provide a consistently high level of customer service and are disappointed to learn that you have been left feeling dissatisfied.
Our records do not show any communication following the delivery of your flooring, and therefore we were not made aware of any concerns at that time.
We are keen to understand the situation further, and a member of our Customer Care Team will be in touch shortly.
Kind regards,
Jenny
Online Carpets
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 months ago
Delivery driver was excellent
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 months ago
Great service
Fantastic answered the phone promptly and were very helpful
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 months ago
Happy..ish
This is the second room I have purchased flooring from this company.
They didnt actually address my concerns about my first lot of flooring but as it turned out ok I didnt escalate it. The one issue...
อ่านเพิ่มเติม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 months ago
Blanche
Brilliant quick delivery excellent customer service
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 months ago
Excellent
Quick and very competitive
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 months ago
Great vinyl great price fast delivery
fast delivery great comunication over delivery arrived earlier date
0
แบ่งปัน
JL
Janet Love
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
3 months ago
Janet Love พูดเกี่ยวกับ Online Carpets ว่าอย่างไร:
Super Laminate!
Great service. Easy to order and fast delivery
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 months ago
Very good.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 months ago
Poor service, poor quality and no customer service care
Customer Services
Online Carpets
3 months ago
Good afternoon,
Thank you for taking the time to review your recent experience. We are sorry to hear you have been left feeling disheartened.
As a family-run business, we strive to provide quality products and a high level of customer service from order placement through to delivery.
From our records, we cannot see any written correspondence regarding any issues following delivery, and were therefore unaware of any concerns at the time.
A member of our Customer Care Team will be in touch shortly, as we are keen to understand the situation fully and identify how we can assist further.
Kind regards,
Jenny
Online Carpets
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.