The online chat team i spoke to was rude and not helpful blaming me for not having a professional fitter fitting the flooring… i’ve laid laminate before and never had this issue!
After leaving my...
อ่านเพิ่มเติม
Customer Services
Online Carpets
6 months ago
Good morning,
Thank you for taking the time to share your recent experience. We’re sorry to hear that you’ve been left feeling disappointed.
We take all feedback seriously, as it helps us identify areas for improvement. If issues arise with flooring, we may ask questions about installation and preparation as part of our fact-finding process. Please accept our apologies if this came across as placing blame; our intention is simply to gather the right information so we can assist as efficiently as possible.
We’re keen to better understand the concerns you’ve experienced with the laminate and see if we can still work towards a fair outcome. A member of our Customer Care Team will be in contact shortly to discuss this further.
Kind regards,
Jenny
Online Carpets
0
แบ่งปัน
SL
Samantha l
ตรวจสอบ#โดย #Feefo #แล้ว
6 months ago
Samantha l พูดเกี่ยวกับ Online Carpets ว่าอย่างไร:
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.