I think the items in the catalogue/website are different from what can be obtained elsewhere on the whole
But the delivery time which was two weeks was too long and I wouldn't use them again if...
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notonthehighstreet.com
notonthehighstreet.com
15 years ago
Thanks for your feedback, we love to hear what our customers have to say, both good and bad!
I am sorry to hear that you had a long wait for your astro light. I have looked into this for you and it would appear that the order was dispatched within its 5-7 day lead time as stated on the product page. Unfortunately it then seems to of been delayed in between leaving the seller and reaching you which is a real shame as it was out of the sellers hands.
I hope you loved your light when it did arrive and you will continue to shop with us in the future.
Hannah Gregory-Soskin
Customer Service Team
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15 years ago
วันที่ซื้อ: 25/04/2010
Fanatstic website that incorporates so much of what I like in one place!
Think its a really good site and idea for business. I'm always on the look out for unusual things to give as gifts (or for myself). Brilliant.
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15 years ago
วันที่ซื้อ: 25/04/2010
The sevrice was very good and easy to order
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notonthehighstreet.com
notonthehighstreet.com
14 years ago
Thank you for your comments, your feedback is really important to us and our sellers.
We do encourage customers to contact sellers if they are not happy with their items, so the seller has the opportunity to resolve the situation
This is the response from the seller
*****
We are very sorry to hear that you were not happy with the key ring that you purchased. We take great care in designing quality products and the price of this particular product is a reflection of the fact that it is made entirely of solid sterling silver. Once again, apologies that it did not meet your expectations.
*****
Thank you for shopping with notonthehighstreet.com and please let us know if you have any further comments.
Jenni
notonthehighstreet.com
I think not on the high street is excellent, the gifts are completely unique and suit everyone and every taste they may have. I have bought quite a few things now and everyone i meet ask where I get...
I love the unusual items for sale - none of my friends have photo frames like mine! - I love the service I get, the website's easy to navigate and communication re queries excellent.
It's so good to...
notonthehighstreet.com is an online marketplace, selling beautiful items from over 5,000 small creative businesses, through one easy online checkout. Founded by Holly Tucker and Sophie Cornish in April 2006, the site was created because of their passion for the gorgeous little shops who couldn't afford to sell on the high street, but were making unique carefully made items for gifts or for the home that were simply adorable. They felt these businesses needed introducing to a larger market.
notonthehighstreet.com has no warehouse, each seller retains their own identity with an online storefront and they send out the products themselves.
Shopping from notonthehighstreet.com means you are directly supporting the future and growth of Britain's creative, stylish talent.
If you're ever not happy, we truly want to know about it. That's the only way that we can continue to ensure you experience the service, standards and quality that shopping with notonthehighstreet.com is all about!
So do let us know, good or bad, by emailing info@notonthehighstreet.com
notonthehighstreet.com is an online marketplace, selling beautiful items from over 5,000 small creative businesses, through one easy online checkout. Founded by Holly Tucker and Sophie Cornish in April 2006, the site was created because of their passion for the gorgeous little shops who couldn't afford to sell on the high street, but were making unique carefully made items for gifts or for the home that were simply adorable. They felt these businesses needed introducing to a larger market.
notonthehighstreet.com has no warehouse, each seller retains their own identity with an online storefront and they send out the products themselves.
Shopping from notonthehighstreet.com means you are directly supporting the future and growth of Britain's creative, stylish talent.
If you're ever not happy, we truly want to know about it. That's the only way that we can continue to ensure you experience the service, standards and quality that shopping with notonthehighstreet.com is all about!
So do let us know, good or bad, by emailing info@notonthehighstreet.com