Neptune คำวิจารณ์

Hi Alan, I'm really sorry that you have not had the best experience with us. Are you happy if I give you a call to discuss or if you wish to email me directly on ellie.millican@neptune.com that would be great. I look forward to hearing from you.

Hi Helen, I am so sorry we have not been in touch yet and thank you for leaving us a review to let us know. I have created a replacement order for you where they can also collect the broken lantern, or please let me know if you are able to dispose of it. The next available date I have booked this for is the 31st of March. My email is laura.munslow@neptune.com and I would be happy to call you for any further feedback or help with anything else.

Thank you for letting us know of your experience, Judy! I am so happy to read all has been sorted and you are pleased with your new placemats. I hope you have a lovely week ahead of you!

Thank you so much for your lovely comment! So happy we hit the mark for you and I hope we are able to welcome you back soon!

Thank you so much for your lovely feedback and singling Imogen out! I will pass your comments to her - she will be over the moon to have made a positive impact on your experience and I am sorry the parasol canopy was not the right size. I hope you have found a suitable one ready for summer. Have a lovely rest of your week and I hope we have the opportunity of welcoming you back soon!

Thank you for leaving us a review, Emma, and also for your lovely comments. I am happy to read you are happy with your purchase and we hope to be able to welcome you back soon!

Thank you so much for the lovely feedback. It is great to hear your original parasol had quite the long life and I'm confident you will find the same quality in your new one! I hope you enjoy many sunny days sat around your table! Have a great week!

Thank you so much! It is so lovely to hear you love our designs and the service we give, it has made our day! Have a great week!

Hi Anthony, thank you so much! I'm pleased you found our service speedy even though we are in lockdown. Hopefully we'll see you again soon!

Thank you so much for the wonderful review. I'm so pleased you had a great experience with us. Hopefully we'll see you again soon!