The service was excellent but I hate bait advertising which was used in the Sunday paper.
Jessica.Roberts@ignitetravel.com
MyVanuatu
7 years ago
Dear Neil, thank you for you review and I am glad you were pleased with our service. May you please provide more information regarding the 'bait advertising' you saw in the paper? We pride ourselves on our integrity and transparency as a company. Kind regards, Jessica.
I deal with Taylor Kuhnemann who is absolutely wonderful. Always helps me out with booking my holidays to Vanuatu and informs me of anything i may want to know regarding my holiday. I now recommend...
I only have a few things to mention and that is that I thought the price quoted had the insurance included when we agreed to the price and I have emailed Nico twice in regard to some clarification...
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Jessica.Roberts@ignitetravel.com
MyVanuatu
7 years ago
Der Allison, thank you for your much-valued feedback. I have spoken with your consultant who informed me that he advised you of the separate insurance fee however I am sorry if this was not clear enough. I trust everything has been sorted now. Kind regards, Jessica.
My Vanuatu offers hassle free holidays. We organise everything for you, and provide unmatchable customer service, at unbeatable prices. We ask every customer for a My Vanuatu review so we can continually improve our service and booking process.
My Vanuatu offers hassle free holidays. We organise everything for you, and provide unmatchable customer service, at unbeatable prices. We ask every customer for a My Vanuatu review so we can continually improve our service and booking process.
