My QLD Holiday คำวิจารณ์

Hi there, We understand the frustration of some inflexibility when travelling partners book two different packages, however we sincerely endeavour to make requested changes, work for you and your holiday plans. By holding flights and advising of the implications regarding inclusions and the value difference between the two packages, we were able to adhere to your request to change packages and length of stay in the best, most economical way possible. To ease apprehension during the change, the discount was applied by our team member as a kind gesture, so that you could get back to looking forward to your holiday with your friend. We very much hope you enjoy the holiday and are happy to be in contact again to discuss further if you would like. Thank you for taking the time to leave your feedback. Kind regards, My Holiday Centre.

Thank you so much. We do appreciate the inconsistencies with our company values and have taken your response into account. We sincerely hope our improved processes better serve customers from these learnings and humbly hope you will revisit our offerings in the future. Kind regards, My Holiday Centre

Hello there,Thank you so much for your response. We are so glad to hear that you enjoyed your holiday in Queensland and we sincerely apologise for the late release of your travel documents. As a rule, we send out confirmation packs to customers within sufficient time after booking, we are sorry if this process was not advised to you. We have passed your feedback on to ensure training and procedures are improved in the relevant departments. We hope to have you back on another improved holiday soon.Kind regards,My Holiday Centre